Police Records Clerk II

Salary : $45,339.58 - $67,306.65 Annually

Location : Goodyear, AZ

Job Type : Full-Time Regular

Job Number : FY2500394

Division : PD-Police Operations Division

Department : Police Department

Opening Date : 01 / 27 / 2025

Closing Date : 2 / 10 / 2025 5 : 00 PM Arizona

FLSA : Non-Exempt

Job Description Summary

Performs support services to the Patrol, Investigations, and Police Administration functions. This position serves as the first point of contact with the general public by walk in or telephone.

The ideal candidate will have three years of experience working in an office environment, a minimum of one year of experience working with records management systems, with an emphasis on public safety or criminal justice records and records keeping experience including laws associated with public records release of information. At least three years of experience in dealing with confidential records and the importance of maintaining that confidentiality is desired. A high attention to detail, ability to multitask, desire to be a team player and a passion for customer service is a must. Prior law enforcement experience is ideal.

At the City of Goodyear, you will be a part of an organization that values its employees as its greatest asset. You will become part of a dedicated team of professionals that will be challenged to learn and grow in an environment that values employee development and career-building. You will thrive in a culture of innovation. We believe that successful employees are those that possess six core values :

Integrity - Initiative - Empathy - Optimism - Innovation - Adaptability

EXAMINATION PROCESS

Only a limited number of the most highly qualified applicants meeting the City's requirements will be invited for an interview. The examination process for this position will include a panel Interview and may include a written assessment.

All communication regarding application status and interview notifications will be sent via email- please monitor your junk / spam email for communication as messages will come from a system generated source.

Essential Functions

This information is intended to be descriptive of the key responsibilities of the position. The following functions do not identify all duties performed by the incumbent. Other duties and responsibilities will be performed as assigned.

• Manages the lobby records window
• Processes all public records requests for the Police Department including audio, video, and photographs. Researches the request, reviews for legal criteria in releasing (under investigation, redaction), and verifies the identity and involvement of the requestor.
• Processes requests for background checks from other government agencies, recruiters, law enforcement, and private companies.
• Provides customer service by directing customers and staff to appropriate departments or external agencies. Assists the public by answering and directing telephone calls, greeting visitors, resolving problems and answering inquiries. Must be able to deal with situations that may involve irate citizens or police intervention such as domestic violence, child custody, and complaints against officers.
• Prepares receipts by entering and reconciling in Tyler Cashiering and forwarding to Finance Department.
• Enters citations and trespass notices into records management system.
• Processes crash reports for filing
• Assists with redaction for public records requests as needed

Requirements

12 Month Objectives

12-month objectives

Background checks for law enforcement, records requests and releases, basic forms such as ride along forms, vacation watches, fingerprinting, and alert management.

The City of Goodyear offers a highly competitive benefits package including :

Do you possess a valid Driver's license?

Please indicate your highest level of education completed.

How much relevant experience do you possess?

Do you have at least three years of experience working in an office environment?

Do you have minimum three years of customer service both in person and via telephone?

How much experience working with Records management do you possess?

Do you have minimum one year experience working with police records management software?

Have you worked with confidential records in the past? (ie. personnel, personal, financial or medical files)

If you answered yes to the question above, please expand on your experience working with confidential files :

Do you have experience with Microsoft products (i.e. Word, Access, Outlook)?

Have you been dishonorable discharged from any branch of the United States?

Have you been convicted of a domestic violence crime, misdemeanor, or felony or convicted of a lesser charge, which at the time of occurrence was a domestic violence crime?

Have you been convicted of a felony or any offense that would be a felony if committed in Arizona?

Have you used marijuana for any purpose within the last 6 months?

Have you illegally sold, produced, cultivated, or transported marijuana for sale?

Have you illegally used a dangerous drug or narcotic, other than marijuana, for any purpose within the past four years. Examples of a dangerous drug or narcotic drug would be, but is not limited to : i. Cocaine, crack etc., methamphetamine (crystal meth or speed of any kind); anabolic steroids (after 1994) except prescription only or FDA approved over the counter preparations.

Have you illegally used any dangerous drug or narcotic, other than marijuana, for any purpose more than 5 times or one time since turning 21 years of age?

Have you been previously employed by a public safety agency and since has committed or violated federal, state, or city laws pertaining to criminal activity?

Have you illegally used dangerous drugs or narcotics while employed by a public safety agency?

Have you ever had a pattern of abusing prescription medication?

I understand that this position requires working rotating shifts to include nights, holidays, weekends, overtime, and overnight shifts and I am able to accommodate such a schedule.

I understand that the selected candidate will be required to pass a comprehensive background investigation to include : Polygraph, Psychological Examination, and Drug Screening.

Have you falsified any information on the application?

Required Question

Salary : $45,340 - $67,307