Police Records Clerk

Are you ready to make a difference in your community and Rise to Serve? Join us in making a positive impact to ensure safety and uphold justice and become a proud member of the Phoenix Police Department family! The Phoenix Police Department's mission is to build and foster strong relationships with the community through outreach and engagement while adhering to its highest standards and traditions.

CODE ENFORCEMENT UNIT These Police Records Clerk positions are assigned to the Public Traffic Detail & Alarm Detail in the Code Enforcement Unit. It is a very fast-paced assignment that provides customer service to a heavy volume of customers either in person or on the telephone throughout the day. The Public-Traffic Police Records Clerk's responsibilities include assisting the public with records requests, and processing traffic accident reports. This detail processes requests submitted from the media, attorneys, and government agencies by reviewing reports for release and completing redactions of personal identifying information in accordance with Arizona Public Records Law, City Rules and Regulations, Police Department Operation Orders, and Bureau Procedures. Currently we have six positions available.

Work Location: 1717 E. Grant St., Ste. 100, Phoenix, AZ. Work Shift: Monday- Friday, 8:00 am to 5:00 pm.

• Knowledge of various law enforcement databases (i.e., RMS, CAD, ACIC, NCIC, and ACJIS).
• Possess strong customer service skills when handling potentially difficult circumstances.
• Ability to demonstrate proper English usage, grammar, sentence structure, punctuation, and spelling.
• Demonstrate the ability to follow verbal and written instructions.
• Demonstrate good judgment and responsible behavior.
Ability to sit or stand for extended periods of time.

Pay Range: $20.51 to $33.41 per hour.

Hiring Range: $20.51 to $33.41 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

• One year of clerical experience.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

• Experience providing customer service in fast-paced environment over the phone and in person.
• Experience in working with processing, reviewing and fulfilling records requests.
• Experience with electronic cashiering systems.
• Experience processing, maintaining, and auditing confidential documentation.
• Experience working in law enforcement, the criminal justice field, or a similar environment.
• Experience using Microsoft Office.
Experience in general computer use such as email, internet for research purposes, and data entry.

Recruitment closes April 30, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
If you are in need of computer resources,
• for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.
• for more information.
• Explore other Employment Opportunities with the City of Phoenix.
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Police Records Clk, JC:01210, ID# 57762, 04/18/24, USM, MMN, Benefits:003

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.