What are the responsibilities and job description for the Senior Office Assistant - Housing position at City of Grand Prairie?
The purpose of this position is to provide clerical support to the department and provide customer service to the public. This is accomplished by completing clerical duties; completing routine office duties; and assisting customers. Other duties include completed special duties as assigned.
- Completes clerical duties by maintaining records; entering data into the computer; ensuring forms and documents are completed and accurate; completing further research as needed; processing various forms and documents; collecting and posting payments; preparing various reports; and maintaining accounts payable files.
- Completes routine office duties by answering phones; transferring calls and taking messages; processing mail; filing files and papers; typing various correspondences; and maintaining office supplies.
- Provides customer service by providing information and directions as requested; receiving payments; and assisting customers over the counter.
- Completes special duties as assigned by monitoring leave requests; monitoring guest activities; assisting with special events; preparing cases to be filed; processing payroll; supervising reservations; and assisting in the court room as needed.
- Provides supervisory support by acting as a lead worker; assisting other personnel with questions; assigning work duties; and ensuring work duties are completed accurately.
- Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
- Experience: Over one year up to and including two years.
- Valid Texas Class C Driver's License
- Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
- Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
- Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
- Receives general direction: The employee normally performs the job by following established standard operating procedures and/or policies. The employee may choose the appropriate procedure or policy. Performance is reviewed periodically.
- Work requires the occasional direction of helpers, assistants, seasonal employees, interns, volunteers or temporary employees.
- Work involves choices of action within limits set by standard practices and procedures.
- Professional judgment is required to apply the proper course of action.
- Discussion Very Frequent: More than 51% of work time.
Salary : $37,066 - $48,867
