Facility Service Technician - Ice Haus

Full Salary Ranges: $15.14 - $18.93 Hourly

Anticipated Hiring Ranges: $15.14 - $17.04 Hourly

Why do I see two salary ranges?

The City of Greeley in compliance with Colorado state law, includes a salary range for all positions posted.  This law is intended to improve wage transparency.  The City of Greeley, in support of wage transparency posts both the full salary range for each position (what you might anticipate your earnings could be if you work for the City of Greeley for some time), as well as the anticipated hiring range (the range within which the City anticipates making an offer).  The actual offer extended will be based on your years of relevant experience, education, certifications and potentially other factors.  

City of Greeley's Total Rewards

The City of Greeley is proud to offer a robust benefits package in addition to your wages.  This package includes health and wellness, retirement savings, discounted access to Greeley facilities and more. 

Benefits: This position is benefits eligible. Please view our benefits guide here.

Job Summary:

The Facility Service Technician position is an essential part of the Department of Culture, Parks, and Recreation.  This position is responsible for facility cleaning and maintenance at one of six CPRD facilities that may include the UCCC, Recreation Center, Senior Center, Family Funplex, Ice Haus, or Rodarte Center. This position will primarily be located at the Ice Haus.  In addition, this position is expected to communicate effectively with their supervisor and various CPRD staff for setup and tear down of events.

Experience, Knowledge, Skills:

Minimum Requirements

• High school diploma or equivalent.
• Valid driver license required and good driving record.

Preferred

• Two (2) years related experience within public facilities.
• Previous experience with large events (e.g., arenas).
• Bilingual in English and Spanish

Knowledge, Skills, and Abilities

• Knowledge of the business and organizational structure of Colorado municipalities.
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal. 
• Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions.
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
• Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.
• Ability to self-start and take initiative in completing daily tasks and special projects.
• Ability to focus on activities that have the greatest impact on meeting work commitments.
• Ability to establish and maintain partnerships with a variety of internal and external constituencies.
• Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
• Ability to navigate a complex political environment.
• Knowledge of customer service principles and best practices, including customer needs assessments, meeting quality service standards, and evaluating customer satisfaction.
• Knowledge of incident response and handling methodologies.
• Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor.
• Ability to deliver a high level of commitment to customer service.
• Ability to respond to requests in a timely manner.
• Ability to present oneself professionally in appearance, demeanor, and effort.
• Ability to effectively collaborate with team members in-person and remotely.

Essential Functions:

Facility Cleaning

• Directly responsible for overseeing and performing the cleaning of the Ice Haus. 
• Operates small equipment such as buffers, vacuums, extractors, lifts, and auto scrubbing machines. 
• Provides basic building upkeep and maintenance including changing light bulbs, painting, and wall patching. 
• Assists in deep cleaning projects at multiple facilities during closures.
• Communicates with supervisor all custodial and cleaning supply needs.

Customer Service and Event Setup

• Provides setup and tear down for facilities events.
• Demonstrates a high level of internal and external customer service.
• Communicates effectively with staff to ensure event needs are met.

General Knowledge

• Effectively communicates with co-workers, supervisors, and public.
• Handles difficult situations with facility guests with patience, good judgement, and diplomacy.
• Operates small equipment such as buffers, vacuums, extractors, lifts, and auto scrubbing machines. 
• Attends safety training sessions.
• Performs related duties and responsibilities as assigned.

Supervisory Responsibilities

• None

Work Environment and Physical Requirements:

Work Environment

• Frequent interruptions and heavy public contact.
• Required to work weekdays, nights, weekends, evenings and some holidays.
• Exposure to dust, fumes and cleaning chemicals.
• Manual labor, prolonged standing and walking.
• Operate vacuums, buffers, floor scrubbers, extractors, and hydraulic lifts.

Physical Requirements

• Strength and stamina enough to walk, stand, stretch, bend, lift or carry up to 50lbs.
• Manual dexterity enough to complete daily work such as equipment repair, hand tools, drive and operate motor vehicles.

EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting.  Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: HR@Greeleygov.com .

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE. 

Salary : $15 - $19