What are the responsibilities and job description for the Administrative Assistant position at City of Greensboro?
Join Our Team as an Administrative Assistant – Be the Heart of Our Collections Division!
*** Extended Recruitment ****
If you have submitted an application previously for this recruitment, you need "NOT" apply again. All applications are still under review.
Are you someone who thrives on making a positive impact and enjoys being at the forefront of customer interactions? The City of Greensboro is looking for a dynamic Administrative Assistant to join our Collections Division. This is more than just a job—it's an opportunity to be part of a dedicated team that serves the community with integrity and excellence.
Compensation and Benefits:
Hiring Salary Range: $41,781.00. - $43,452.00 Full Salary Range: $41,781.00 - $61,458. Annually
Benefits:
We offer an outstanding benefits package that supports your well-being.
Learn more here.
Work Schedule:
Monday - Friday; 8:00 am - 5:00 pm
Why This Role Matters:
As the first point of contact for our Collections Division, you’ll play a crucial role in ensuring that our customers receive the support and guidance they need. Whether it's handling incoming calls, greeting walk-in customers, or assisting with inquiries, your contribution will help keep the division running smoothly and efficiently.
As the first point of contact for our Collections Division, you’ll play a crucial role in ensuring that our customers receive the support and guidance they need. Whether it's handling incoming calls, greeting walk-in customers, or assisting with inquiries, your contribution will help keep the division running smoothly and efficiently.
Why You'll Love Working With Us:
- Impactful Work: Every day, you’ll help residents navigate important processes, contributing to a community that thrives on trust and service.
- Supportive Environment: Join a team that values your contributions and provides opportunities for growth and development.
- Community Focused: Be part of a mission-driven organization that prioritizes the well-being of its employees and the community it serves.
Your Impact:
As a Administrative Assistant you'll play a key support role in:
- Customer Engagement: Be the friendly voice and welcoming face for all incoming calls and visitors. Assist customers in resolving their questions and concerns about parking ticket fines, billings, and special assessments.
- Administrative Support: Provide essential clerical and administrative assistance to the Delinquent Collection Section, ensuring that all tasks are completed with accuracy and attention to detail.
- Permit Assistance: Work closely with the Permit Technician to issue business permits and licenses, ensuring compliance with NC General Statutes and the City of Greensboro Code of Ordinances.
Ready To Make A Difference?
If you’re excited about this opportunity and eager to contribute to the City of Greensboro, we encourage you to apply today. Be part of a team that’s committed to making a positive impact—every single day.This job is Non-Exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA)
A background credit check will be performed for the selected candidate
What We're Looking For:
- Minimum Qualifications:
- High School Diploma/G.E.D.
- 1-3 years of customer service experience, particularly in an office setting.
- Proficiency in Microsoft Office.
- Experience managing multi-line telephone systems.
- Preferred Skills:
- Familiarity with web-based software systems (e.g., T2, Enquesta, NC Debt Setoff).
- Knowledge of licensing and permitting processes under NC General Statutes and City Code of Ordinances.
A background credit check will be performed for the selected candidate in this position
Salary : $41,781 - $61,458
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