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Police Records Specialist

City of Greensboro
City of Greensboro Salary
Greensboro, NC Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 3/25/2025




Specialist – Support Public Safety with Precision and Integrity!

About GPD

Are you detail-oriented, organized, and ready to make a meaningful impact in public safety? The Greensboro Police Department is seeking a dedicated Police Records Specialist to support our officers and the community by managing essential law enforcement records with accuracy and confidentiality.

Salary Information
  • Full Salary Range: $34,869.00 - $58,115.00 Annually
  • Expected Hiring Range: $42,985.00 - $44,704.00 Annually
  • FLSA Status: Non-Exempt
Benefits Statement

The City of Greensboro offers an excellent benefits package, including health, retirement, and wellness programs. Learn more about our benefits here.

Work Schedule
  • Monday - Friday, 9:00 AM - 6:00 PM

Why You’ll Love Working With Us

At the City of Greensboro, we are driven by our core values:


Purpose-driven – Your work directly supports public safety and justice.
Equity – We foster an inclusive and fair work environment for all.
People-Centered – We value teamwork and collaboration.
Resiliency – We adapt and grow to meet evolving needs.
Data-Informed – Your attention to detail ensures accurate records and reporting.
Prosperity & Innovation – We embrace new technologies and processes to improve efficiency.

About the Role

As a Police Records Specialist, you will play a vital role in maintaining and managing sensitive police records, ensuring accuracy, and providing exceptional service to officers and the public. This role requires excellent attention to detail, the ability to multitask, and a commitment to confidentiality.

Key Responsibilities:
  • Process and retrieve police reports, records, and criminal justice information.
  • Handle public requests for reports in person and over the phone (e.g., accident reports, incident reports, arrest records, warrants, subpoenas).
  • Utilize criminal justice databases to retrieve and input information.
  • Assist police officers with crime and suspect research.
  • Enter and cross-reference data in the Police Records Management System.
  • Review police reports for accuracy.
  • Accept incident reports from citizens and create investigative records.
  • Perform fingerprinting for the public and law enforcement personnel.
  • Notarize documents as required.
  • Conduct chemical analysis for individuals charged with Driving While Impaired (DWI).
  • Appear in court to testify on cases related to breath/blood tests or record administration.
  • Assess ownership of towed/impounded vehicles, calculate fees, and release vehicles to rightful owners.
  • Attend training and obtain State Division of Criminal Information (DCI) certification within six months.
  • Obtain Chemical Analyst and Notary certifications as required.
  • Perform additional job-related duties as assigned.


What You Bring
Minimum Qualifications:
  • Option 1: High School diploma/GED with experience in an office setting, administrative work, record-keeping, telephone support, or customer service.
  • Option 2: No High School diploma/GED with 1-3 years of experience in an office setting, administrative work, record-keeping, telephone support, or customer service.
  • Experience using Microsoft Office (Word and Excel)


Preferred Qualifications:
  • DCI Certification (or ability to obtain within 6 months).
  • Experience working in Police Records or Public Safety.
  • Familiarity with SunGard OSSI Records Management Software.
  • Experience working nights and weekends.
  • Bilingual proficiency (Spanish preferred).

Ready to Lead?

If you are ready to take on a dynamic role that supports law enforcement and public safety, apply today! Join us in making Greensboro a safer, more organized, and efficient city.

Salary : $34,869 - $58,115

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