What are the responsibilities and job description for the Field Service Supervisor position at City of Hamilton, Ohio?
JOB
The city of Hamilton is an EEO & AAE. Minorities and women are encouraged to apply.This is difficult technical work and responsible administrative work servicing City residential, commercial and industrial utility customers. Work is performed under the general supervision of the Field Service Superintendent; however, considerable leeway is granted for the exercise of independent judgment. Some supervision may be exercised over supervisory, technical, clerical and skilled personnel.
EXAMPLE OF DUTIES
Assists with developing and implementing programs designed to conserve energy and increase energy efficiency for utility customers. Assists in managing activities and personnel that are the responsibility of the Field Service Superintendent including but not limited to electric service assessments, plan review, customer service, and meter services;Reviews utility charges to ensure proper billing as required by the City’s ordinances;Supports the Field Service Superintendent in customer matters and assists, as needed, in supporting new customer and customer retention/expansion initiatives;Reviews and recommends changes to utility system Rules and Regulations;Enters work orders for customer electric service releases provided by the Building Department;Assists with coordination of electrical service turn-on/turn-off for customers and contractors;Assists with recording, tracking, and follow-up of reported hazardous electrical service entrance conditions;Assists with matters including but not limited to electrical service theft and illegal electrical service connection;Assists with the growth and implementation of the City’s fiber optic network including extension of the network to new customers and new City facilities, project specifications, contract documentation, contractor coordination, and asset management;Assists with project coordination of City of Hamilton fiber network employees;Coordinates fiber optic network requirements included with other City of Hamilton projects;Provide documentation support for electrical service standards and the fiber optic network;Assists with inquiries relating to solar power generation;Performs related work as required.
SUPPLEMENTAL INFORMATION
Minimum QualificationsAssociate’s degree in Electric or Mechanical Engineering Technology or related field; orCompletion of an electrical trade school; andAt least two (2) years of utility work experience including Electrical, Mechanical, Civil, or Telecommunication; and Possession of a valid driver’s license (will be verified for finalists).Preferred QualificationsExperience and/or training related to electrical customer service entrance installations.General understanding of fiber optic network operations.General knowledge and experience using AutoCAD.
The city of Hamilton is an EEO & AAE. Minorities and women are encouraged to apply.This is difficult technical work and responsible administrative work servicing City residential, commercial and industrial utility customers. Work is performed under the general supervision of the Field Service Superintendent; however, considerable leeway is granted for the exercise of independent judgment. Some supervision may be exercised over supervisory, technical, clerical and skilled personnel.
EXAMPLE OF DUTIES
Assists with developing and implementing programs designed to conserve energy and increase energy efficiency for utility customers. Assists in managing activities and personnel that are the responsibility of the Field Service Superintendent including but not limited to electric service assessments, plan review, customer service, and meter services;Reviews utility charges to ensure proper billing as required by the City’s ordinances;Supports the Field Service Superintendent in customer matters and assists, as needed, in supporting new customer and customer retention/expansion initiatives;Reviews and recommends changes to utility system Rules and Regulations;Enters work orders for customer electric service releases provided by the Building Department;Assists with coordination of electrical service turn-on/turn-off for customers and contractors;Assists with recording, tracking, and follow-up of reported hazardous electrical service entrance conditions;Assists with matters including but not limited to electrical service theft and illegal electrical service connection;Assists with the growth and implementation of the City’s fiber optic network including extension of the network to new customers and new City facilities, project specifications, contract documentation, contractor coordination, and asset management;Assists with project coordination of City of Hamilton fiber network employees;Coordinates fiber optic network requirements included with other City of Hamilton projects;Provide documentation support for electrical service standards and the fiber optic network;Assists with inquiries relating to solar power generation;Performs related work as required.
SUPPLEMENTAL INFORMATION
Minimum QualificationsAssociate’s degree in Electric or Mechanical Engineering Technology or related field; orCompletion of an electrical trade school; andAt least two (2) years of utility work experience including Electrical, Mechanical, Civil, or Telecommunication; and Possession of a valid driver’s license (will be verified for finalists).Preferred QualificationsExperience and/or training related to electrical customer service entrance installations.General understanding of fiber optic network operations.General knowledge and experience using AutoCAD.
