What are the responsibilities and job description for the Intake Technician position at City of Hampton, VA?
Function
The purpose of the class is to perform a variety of complex duties to assist benefits division with direct customer service to those seeking or receiving financial assistance. The class works under close supervision according to set procedures.
Minimum Requirements
- Requires any combination of education and experience equivalent to high school graduation or GED.
- Three (3) years of full-time equivalent administrative support experience to include some direct customer service work or closely related experience.
- A combination of education and experience may be considered for this position.
- Must possess a valid driver’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.
- Must successfully pass a background check related to this position prior to any offer of employment or promotion.
- The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.
