What are the responsibilities and job description for the Customer Service Specialist - Golf position at City of Harrisonburg?
Are you looking for a part-time job that allows you to interact with others in a fun environment at the award-winning Heritage Oaks Golf Course? If so, consider applying for the City of Harrisonburg Parks and Recreation Department's Customer Service Specialist - Golf position!
The Customer Service Specialist - Golf is a part-time position (no benefits) and a preferred hiring rate of $15.96 per hour. The ideal candidate for this position will work approximately 20-28 hours weekly and provide exemplary customer service while supporting both indoor and outdoor functions of the Heritage Oaks Golf Course operations.
In the Customer Service Specialist - Golf position, you'll:
The Customer Service Specialist - Golf is a part-time position (no benefits) and a preferred hiring rate of $15.96 per hour. The ideal candidate for this position will work approximately 20-28 hours weekly and provide exemplary customer service while supporting both indoor and outdoor functions of the Heritage Oaks Golf Course operations.
In the Customer Service Specialist - Golf position, you'll:
- Interact with customers in-person and via telephone to provide information in response to inquiries and resolve customer requests;
- Operate office equipment to perform daily functions, including routine data entry, collecting fees, and issuing receipts of payment;
- Maintain daily records, including but not limited to reconciling cash on hand with daily receipts, preparing end-of-day receipt records, and preparing deposits;
- Ensure the facility operates efficiently, which includes controlling the movement of traffic in and out of the area, monitoring the conduct of patrons at the facility, and making announcements and paging individuals as needed;
- Ensure the facilities are in proper working order and ready for public usage by maintaining the facilities and storage areas in a clean and orderly fashion, picking up golf balls from the driving range daily and as needed, picking up trash/debris/rocks, filling water coolers and divot bottles, maintaining cleanliness of the golf pro shop, maintaining cleanliness of the golf cart storage shed, maintaining cleanliness of the outdoor area surrounding the golf pro shop, and preparing, moving, cleaning, and properly storing any and all carts for use by the public;
- Open and close the golf pro shop, as needed;
- Complete inventory, as needed;
- Act as a public relations person by promoting the Golf course services and events, as needed.
- Completion of the tenth grade and at least 16 years of age. High school diploma or GED preferred. An equivalent combination of education and experience may be considered.
- Valid driver's license is required.
- Availability to work a minimum of 20 hours per week and to work a flexible schedule, including days, nights, weekends, and holidays, as needed.
- Experience as a cashier or with a POS system and some experience providing customer service preferred but not required for consideration.
- Click here to view the physical requirements of this position.
The selected candidate for this position will be subject to the following screenings and must receive satisfactory results:
- DMV record review; and
- Criminal background check.
To Apply: In order to be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history. This position may close at any time after 10 calendar days. (posted 11/07/2024)
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.
The City of Harrisonburg is an Equal Opportunity Employer.
Salary : $16
