What are the responsibilities and job description for the Information Technology Director position at City of Hickory?
For doers and makers seeking a well-rounded community, Hickory is a bridge between Asheville and Charlotte at the foot of the Blue Ridge Mountains along Interstate 40, where a collective spirit of craftsmanship strengthens any endeavor with detail, artistry and quality.
Hickory, North Carolina, is a three-time All-America City on the Catawba River approximately one hour east of Asheville and one hour north of Charlotte. More than 40,000 residents call Hickory their home and Hickory is the hub of a 350,000 metropolitan area. Hickory has outstanding school systems, seven recreation facilities, two libraries, several golf courses, theaters, art museums, and eighteen gorgeous parks. Beautiful Lake Hickory is over 4,000 acres and has many public access areas. Please check out Hickory at www.hickorync.gov/employment or www.hickorywellcrafted.com for a web portal all about Hickory and the surrounding areas and what makes Hickory a "Well Crafted" City.
Qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, genetics, or the presence of a non-job related medical condition or disability. U.S. Law requires all applicants to furnish proof of identity and right to work in the U.S.
All offers of employment are contingent on the successful completion of a post-offer functional prework screen and a drug screen. This examination process is designed to determine if applicants are able to efficiently perform the essential functions of the job without physical harm to themselves, or others. All applicants are subject to a background check.
This position is responsible for managing all activities related to the technology functions of the city government.
Supervises IT department personnel; provides direction and support for employees in all areas of technology; provides training and feedback; sets priorities.
Participates in strategic planning functions; participates in setting direction for technology implementations; reviews and evaluates new technology; participates in planning for future needs.
Assists with developing department budget. Manages department budget.
Provides technical assistance to other departments.
Negotiates contracts for equipment purchase and leases, phone services, cellular services, etc.
Performs business justification and risk management functions for all technology purchases.
Reviews specifications and vendor selection for all technology purchases.
Serves as the administrator for FCC radio licensing, tower registrations, and cable TV contracts.
Performs other related duties as assigned.
Knowledge of multiple computer operating systems, application programs, and hardware platforms.
Knowledge of Generally Accepted Accounting Principles (GAAP) and familiarity with Tyler Technologies Application Suite (MUNIS) is preferred.
Knowledge of the principles and processes of computerized information management, including system design and analysis, programming tools and languages, hardware, software, network capabilities, internal and external cyber security threat prevention and remediation.
Knowledge of trends and standards of the computer industry, and relevant local, state, and federal regulations.
Knowledge of relevant city government ordinances and department policies and procedures.
Skill in troubleshooting and problem-solving technical issues and questions.
Skill in operating mainframe, mini-, and micro-computers and utilizing related software programs.
Skill in oral and written communication with both technical and non-technical personnel.
PLEASE NOTE: Applicants must meet the City criteria for an acceptable driving record.
MINIMUM QUALIFICATIONS:
Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the Information Technology field.
Experience sufficient to thoroughly understand the diverse objectives and functions of the IT department, and its responsibility to provide excellent support for the other departments within the City’s organization (usually interpreted to require eight to ten years of related IT support and experience).
Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.
Local Government experience is preferred.
SUPERVISORY CONTROLS: The Deputy City Manager assigns work in terms of the department and city-wide goals and objectives. The work is reviewed through conferences, reports, and observation of department and city activities.
GUIDELINES: Guidelines include relevant state and federal laws, city ordinances, policies and procedures, department regulations, budgetary guidelines, software licensing laws, and established standards in the computer information services field. These guidelines require judgment, selection, and interpretation in application. This position participates in developing department and city IT guidelines.
COMPLEXITY: The work consists of varied administrative and technical duties. Frequently changing computer technologies, security concerns, and the need to communicate technical information to non-technical personnel contribute to the complexity of the work.
SCOPE AND EFFECT: The purpose of this position is to manage the provision of all computer-related services for the city government. Successful performance helps ensure the efficient and effective provision of computer information services to all city government departments.
PERSONAL CONTACTS: Contacts are typically with co-workers, elected officials, department heads, other city employees, vendors, consultants, officials from other governments, and other computer professionals.
PURPOSE OF CONTACTS: Contacts are typically to give and exchange information, resolve problems, negotiate and settle matters, and provide services.
Salary : $90,000 - $110,000
