What are the responsibilities and job description for the Fleet Services Training & Technology Coordinator position at City of High Point?
OUR CORE VALUES
•Integrity: Saying what we mean and consistently doing what we say with no desire other than the good of the citizens we serve. It means standing up for beliefs.
•Responsibility: A continual process that emphasizes a high level of personal accountability by each member of the organization.
•Partnership: Adding competitive value and quality to the services provided to our residents, businesses, and visitors through responsible fiscal stewardship, increased innovation, greater use of technology, and expanded civic, neighborhood and regional partnerships.
WHAT WE OFFER
The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefits for full-time employees which include but are not limited to:
•A guaranteed monthly pension upon retirement, vested after 5 years of service
•Competitive medical, dental, and vision plans effective day one
•401K and 457B Retirement Plans
•PTO earned within first year
•12 Paid Holidays per year
•Tuition Reimbursement Plan
As a key member of our Fleet Services team, you’ll manage and oversee the technology systems within the department, ensuring smooth integration of new software, hardware, and tools. You’ll have the opportunity to research, evaluate, and recommend cutting-edge technologies to drive continuous improvement. Working closely with the Assistant Director, you’ll play a crucial role in advancing technology, streamlining processes, and improving team performance. If you’re passionate about driving change and enhancing operational workflows, this role is your opportunity to make a lasting impact!
WHAT YOU'LL DO
• Manage and oversee technology usage for the Fleet Services Department.
•Researches, evaluates, and makes requests for new software, hardware, and other technology as needed.
• Provide training, troubleshoot, and assist staff with technology-related issues.
• Ensure timely execution of all manufacturers’ recalls.
• Handle potential warranty claims before vehicles are repaired or sent for external repairs.
• Collaborate directly with vehicle manufacturers to ensure appropriate warranty coverage.
• Assist in generating reports, surveys, and other data-driven documents as required by the department.
• Coordinate technical support from the IT department and external vendors.
• Assess training needs for Fleet Services and ensure all mandatory training requirements are met.
• Attend user conferences and meetings as directed by the Assistant Director.
• Research and implement training solutions to improve departmental efficiencies.
• Assist with new employee orientation.
• Oversee the city motor pools and all associated technology.
• Manage telematics for Fleet vehicles.
• Perform additional duties as assigned by the department.
• Ensure all work complies with OSHA and City Safety Standards and Policies.WHAT YOU'LL BRING
Required Qualifications
• Associate’s degree in business administration, information technology. or related field,
with two (2) years of experience in an automotive environment, with a focus on training and technology OR
High School Diploma or GED equivalent with five (5) years of experience in an automotive environment, with a focus on training and technology.
• Proficiency in Microsoft Office Suite.
• Strong communication, technical, and analytical skills.
• Valid Driver’s License.
Preferred Qualifications
• Bachelor’s degree in business administration, information technology or related field.
• Five (5) years of experience in an automotive environment, with a focus on training and technology.
Physical Requirements
Hearing/Speaking
• Ability to express and receive information effectively through spoken communication with internal and external stakeholders, including co-workers and the public.
Visual Abilities
• Far Vision: Ability to see clearly at a distance (20 feet or more), such as when observing tests, operating a vehicle, or addressing an audience.
• Near Vision: Ability to see clearly up close (20 inches or less), such as when reviewing business documents or working with computers.
• Depth Perception: Ability to judge spatial relationships and distances accurately.
• Field of Vision: Ability to see a wide area while maintaining focus.
• Accommodation: Ability to adjust eye focus for work at varying distances.
All aspects of vision are critical for carrying out job functions.
Physical Strength
• Light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to handle materials.
Physical Demands
• Reaching: Extending arms or hands in any direction.
• Handling: Seizing, holding, grasping, turning, or working with hands.
• Manual Dexterity: Picking, pinching, or working with fingers rather than the entire hand or arm.
Mental Activity/Requirements
Reasoning Ability
• Apply logical thinking to solve problems, exercise judgment, and handle situations effectively in line with public personnel and employment laws.
Mathematical Ability
• Ability to use arithmetic and/or statistics to oversee the preparation of tests and reports.
Language Ability
• Proficiency in speaking, reading, and writing English is required.
Environmental Conditions
Physical Surroundings
• The work environment includes both indoor and outdoor settings.
Hazards
• Exposure to body fluids, chemicals, vaccines, and other substances may occur. All work is subject to the Occupational Safety and Health Administration (OSHA) standards.
Machinery/Tools/Work Aids/Other Equipment
• Utilizes various equipment including computers, calculators, audio/video recorders, printers, fax/copiers, manuals, reports, two-way radios, and other office supplies.
Salary : $50,311 - $64,459
