What are the responsibilities and job description for the Internship - HiLight Marketing & Support Intern position at City of Hillsboro?
Process & Timeline
Applications will be accepted until 11:59 PM, April 6, 2025
April - May: Application Review & Selection Process.
Internship start date is Monday, June 16, 2025.
Internship end date is Friday, August, 22, 2025.
Compensation — Varies based on education level
Enrolled as a freshman or sophomore in a college or university: $19.00/hour
Enrolled as a junior or senior in a college or university: $20.55/hour
Enrolled in a graduate program: $24.04/hour
What you'll be doing with the Marketing team:
Assist with the organization of community outreach events with other City departments;
Staff HiLight booth at community outreach events;
Place door hangers;
Other marketing and community outreach as assigned.
What you'll be doing with the Support team:
- Data entry and analysis;
- Outside plant review;
- work with field technician team to review outside plant;
- Assist with minor outside plant changes.
The Ideal Candidate:
- Good communication skills;
- Ability to work with and engage with the public;
- Have strong skills in Microsoft Office, particularly with Excel;
The principal function of this class is to provide a learning opportunity to students interested in working in a customer service, community outreach, data analytics, or public service field. This position can include analytical and administrative services in support of department and city-wide programs and projects related to a student's area of study. Incumbents, as assigned by position and supervisor may be responsible for performing project research and recommendations; preparing information and/or supporting documents for meetings or projects; maintaining databases; providing technical assistance; participating in community outreach; and facilitating internal and/or external customer service. This position will perform work under the supervision and direction of an assigned supervisor.
This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department.
- Receives and responds to assigned internal and external customer inquiries and information requests. Researches, analyzes, troubleshoots, and provides information and support related to functional area of assignment under close supervision of an assigned supervisor.
- Researches and analyzes data, information records and/or trends; prepares and completes reports, surveys; provides recommendations for improved processes and procedures.
- Assists in implementing and administering special department projects, such as preparation of reports, performing project research and management, and project or program development.
- Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
- Attends meetings, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas
- Performs other duties of a similar nature and level as assigned, including the ability to meet staff off-site at public locations (i.e. coffee shop, other City sites) for one-on-one meetings.
Acceptable Experience and Training
Must be enrolled in an educational institution (secondary or post-secondary) at least one year, or have graduated within the last 3 months studying Marketing, Communication Studies Information Systems, or other closely related field. Level of education and experience needed will vary based on assignment requirements.
Preference may be given to students currently enrolled at Portland Community College in the Future Connect program.
LICENSING/CERTIFICATIONS:
Depending on assignment, some positions may require:
- Possession of a valid State Driver's License and safe driving record.
- Must be 18 by the time of hire
Additional Information
Bilingual incentive pay available
Preference may be given to candidates who are bilingual in Spanish/English. Employees who can demonstrate the ability to speak Spanish, or any language spoken by over ten percent (10%) of City residents as documented by the most recent U.S. Census, at a proficiency level determined by a fluency test administered by the City, will receive a monthly premium of three percent (3%) of their regular base pay.
CITY OF HILLSBORO'S CORE VALUES:
Employees at the City of Hillsboro are expected to exemplify the behaviors set forth in our Core Values as follows:
- Excellence in Public Service
- Respect for Diverse Voices and Ideas
- Responsiveness in Customer Service
- Tradition of Reliability
- Stewardship of the Public Trust
- Leadership with Ethics and Integrity
- Culture of Teamwork and Communication
- Emphasis on Innovation
Employees are also expected to promote a positive work environment and to be effective and collaborative team members, while providing responsive municipal services to the citizens of the City of Hillsboro.
Salary : $19 - $24
