What are the responsibilities and job description for the Customer Service Representative III position at City of Houston, TX?
Salary : $1,691.00 - $2,077.27 Biweekly
Location : 8000 N. Stadium
Job Type : Full Time
Job Number : 35996
Department : Houston Health Department
Division : HHD - Administrative Services Division
Opening Date : 01 / 14 / 2025
Closing Date : 1 / 21 / 2025 11 : 59 PM Central
POSITION OVERVIEW
Applications Accepted From : All Person Intrested
PN : 35996
Division / Section : Administrative Services / Business Management
Workdays & Hours : Monday- Friday; 8 : 00 am - 5 : 00 pm
- Subject to Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
Performs substantially complex and varied administrative functions in the direction and
coordination of programs and procedures in the assigned department.
1. Assist department accounting staff in meeting their financial and accounting functional goals.
2. Maintain accurate accounting records by preparing, entering, or verifying financial transactions.
3. Assist in the development of financial Standard Operating Procedures (SOPs).
4. Assist with month-end close processes and provide support for audits.
5. Analyze financial reports.
6. Perform other duties and special projects as requested
WORKING CONDITIONS
The position is physically comfortable most of the time with occasional periods of stooping, bending and / or light lifting of materials of up to 10 pounds. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions.
MINIMUM REQUIREMENTS
EDUCATION REQUIREMENTS
Requires a high school diploma or a GED.
EXPERIENCE REQUIREMENTS
Three (3) years of administrative or customer service related experience are required.
Associate's degree may be substituted for up to two (2) years of experience.
Bachelor's degree may be substituted for up to four (4) years of experience.
LICENSE REQUIREMENTS
None
PREFERENCES
Level of internal contact is primarily with managers and budget staff.
Level of external contact is primarily with vendors.
GENERAL INFORMATION
SELECTION / SKILSS TESTS REQUIRED
Department may administer skills assessment test
SAFETY IMPACT POSITION NO
This position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION GRANT FUNDED POSITION
Grants & Special fund positions are dependent upon continued available funds. If funding is no longer available, employee may be laid off or transferred. Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Pay Grade : 16
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at :
To view your detailed application status, please log-in to your online profile by visiting : or call 832-393-4882.
If you need special services or accommodations, 832-393-4882 (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include :
For plan details, visit
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Are you currently employee of the Houston Health Department?
Which of the following best describes your level of education?
How many years of administrative or customer service related experience do you have?
Indicate your level of proficiency with SAP Financial Systems. (Please note : Stating "See Resume" is a disqualifier)
Which of the following applies to you? (Check all that apply)
How many years of directly related professional verifiable experience do you have in a government environment?
Which of the following software applications are you proficient in using? (Check all that apply)
Do you have any experience with fiscal year end closing?
Required Question
Salary : $1,691 - $2,077
