What are the responsibilities and job description for the Telecommunications Customer Service Representative position at Mission III Management?
Are you passionate about technology and sales? Do you thrive in a fast-paced environment where your efforts directly impact the success of a team? We are seeking a Telecommunications Customer Service Representative to join our dynamic team and drive sales for AT&T’s services. In this role, you will be responsible for engaging with customers, understanding their needs, and delivering tailored solutions that enhance their communication experiences. If you're ready to take your career to the next level in the telecommunications industry, we want to hear from you!
Key Responsibilities :
- Proactively drive sales by engaging with customers in person to promote AT&T’s telecommunications products and services.
- Develop and maintain strong relationships with clients, acting as their trusted advisor and providing exceptional customer service throughout the sales process.
- Conduct needs assessments to understand customer requirements and recommend the best solutions to meet those needs.
- Stay informed about the latest industry trends, product offerings, and competitive landscape to effectively position AT&T's telecommunications solutions.
- Achieve and exceed weekly and monthly sales targets while managing and tracking leads through our CRM system.
- Collaborate with team members to share best practices, drive performance, and create a positive team culture.
- Participate in ongoing training and development programs to enhance your sales skills and product knowledge.
