Demo

Child Support Division Outreach Coordinator

City of Indianapolis
Indianapolis, IN Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 5/1/2025
Position Summary

The Marion County Prosecutor’s Office, led by Prosecutor Ryan Mears, is setting new expectations in the criminal justice system, and is committed to a fair and equitable system. The Marion County Prosecutor’s Office Child Support Division works to encourage non-custodial parents to take financial responsibility for the benefit of their children. The outreach coordinator is responsible for building relationships between the Child Support Division and the community in coordination with the Prosecutor’s outreach efforts. The Prosecutor’s Office seeks employees who are dedicated to public service, public safety, and fairness, and justice for all who come into contact with the child support system.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer
. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city we serve.

Position Responsibilities

  • Serve as a member of the Marion County Prosecutor’s Office outreach team on behalf of the Child Support Division to provide support to the community through engagement and education.
  • Attend weekly outreach staffing meetings and represent the office at community and agency meetings to address Child Support related questions, which may require working on nights and weekends.
  • Oversee the Child Support Division Family Resource Days and coordinate child support outreach efforts.
  • Provide constituent services on behalf of the Child Support Division, including assistance with email inquiries.
  • Handle Family Advocate emails as a back-up, work child support reports and assist with other division-specific administrative work.
  • Liaison with Communication Team for Child Support print and digital media.
  • Perform other duties and responsibilities as assigned.

Qualifications

  • Bachelor’s degree preferred, high school diploma or equivalent required.
  • Excellent oral and written communication skills.
  • Must work well with the public and a diverse group of people.
  • Maintain a highly professional attitude and appearance. Must be a positive team player and work well with others including other paralegals, Deputy Prosecutors, administration, and the public.
  • Demonstrated leadership ability in present and past positions; demonstrated ability to maintain sound and effective relationships with peers.
  • Prior experience in Child Support and training, a plus.
  • Must be a resident of Marion County or willing to move to Marion County within six (6) months of accepting the offer.

Full-time employees are eligible for a comprehensive benefits package including medical insurance, benefit leave and paid holidays, and annuity savings account through the Public Employees Retirement Fund (PERF).

All rates are bi-weekly.

2025 Rate Sheet - To view our rate sheet, please copy and paste this link into your web browser: https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:5891862d-46b3-4120-b7af-391882e8e0e0

Life Insurance Employee Only (rates per $1,000 per month):

Basic: Employer Paid

Optional Life Insurance Employee Only (rates per $1,000 per month)

Additional

<25-29 $0.058

30-34 $0.083

35-39 $0.099

40-44 $0.132

45-49 $0.223

50-54 $0.363

55-59 $0.600

60-64 $0.795

65-69 $1.329

70 $2.054

Important Perf Update

  • For more information on eligibility options, refer to Proposal 21-288 https://bit.ly/3exq8yR
  • All employees hired/rehired after 1/1/2022 have a choice to select the PERF Hybrid plan (3% Pension) or the INPRS My Choice: Retirement Savings plan (3% 1% Contribution). The Hybrid plan consists of two components:

Annuity Savings Account (ASA) -This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.

Pension - The pension portion of the retirement benefit is funded by contributions made by the employer over the course of the employee's career and separate from the annuity savings account. Employees enrolled in the PERF Hybrid plan are eligible for retirement benefits at age sixty-five (65) if they have ten (10) or more years of creditable service. After June 30, 1995, employees may retire at age sixty (60) with at least fifteen (15) years of credible service or if the member's age in years plus the years of credible service equals at least 85 and the member is at least fifty-five (55) years of age. With fifteen (15) or more years of creditable service, the employee may retire as early as age fifty (50) with a reduced pension.

  • Employees hired/rehired by the City and County between 1/1/2017 and 12/31/2021 will be automatically enrolled in the PERF My Choice: Retirement Savings plan. This plan is an annuity savings account (ASA) only plan and does not have a pension component. Any service that an employee has in the My Choice: Retirement Savings Plan will not count toward the service time requirements for pension eligibility in the Hybrid Plan.

With the PERF My Choice: Retirement Savings Plan, the ASA is split up into two parts:

Part one - This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.

Part Two - This Consists Of An Additional Variable Rate Contribution Paid By The City Toward Your ASA. This Variable Rate Contribution Is Currently 1% Of Your Gross Wages. Vesting In The Value Of The Variable Rate Employer Contribution Will Vary By Length Of Participation. You Are

  • 20 percent vested after 1 full year of participation
  • 40 percent vested after 2 full years of participation
  • 60 percent vested after 3 full years of participation
  • 80 percent vested after 4 full years of participation
  • 100 percent vested after 5 full years of participation
  • All employees hired/rehired prior to 1/1/2017 are grandfathered into PERF Hybrid plan. The Hybrid plan consists of two components:

Annuity Savings Account (ASA) -This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.

Pension - The pension portion of the retirement benefit is funded by contributions made by the employer over the course of the employee's career and separate from the annuity savings account. Employees enrolled in the PERF Hybrid plan are eligible for retirement benefits at age sixty-five (65) if they have ten (10) or more years of creditable service. After June 30, 1995, employees may retire at age sixty (60) with at least fifteen (15) years of credible service or if the member's age in years plus the years of credible service equals at least 85 and the member is at least fifty-five (55) years of age. With fifteen (15) or more years of creditable service, the employee may retire as early as age fifty (50) with a reduced pension.

  • City Employees hired/rehired between 1/1/2017 and 12/31/21 that are members of the City AFSCME labor union can choose to enroll in either the PERF My Choice: Retirement Savings plan or the PERF Hybrid plan. Both plans are described above. Employees have 60 days to choose which option they want, and by state law this cannot be changed. If no choice is made, the employee will then be automatically added to the PERF My Choice: Retirement Savings plan.

The Indiana General Assembly has enacted a provision that allows public employees to make voluntary contributions in addition to the mandatory three percent (3%) contributions. Employees may contribute up to an additional ten- percent (10%) of their compensation per pay period to the annuity savings account. This means that the maximum level of contributions to the annuity savings account under this new provision is thirteen percent (13%) of an employee's compensation per pay period.

Employees who separate from the city within their first ten (10) years of employment need to contact INPRS - PERF regarding their ASA account.

Questions relating to PERF may be directed to INPRS - PERF at:

Indiana Public Retirement System

Public Employees' Retirement Fund

One North Capitol, Suite 001

Indianapolis, Indiana 46204

(888) 236-3544

Salary : $1,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Child Support Division Outreach Coordinator?

Sign up to receive alerts about other jobs on the Child Support Division Outreach Coordinator career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$54,661 - $68,360
Income Estimation: 
$100,273 - $152,370
Income Estimation: 
$30,507 - $37,648
Income Estimation: 
$33,620 - $42,730
Income Estimation: 
$57,138 - $86,024
Income Estimation: 
$70,269 - $88,771
Income Estimation: 
$81,491 - $99,340
Income Estimation: 
$118,463 - $170,220
Income Estimation: 
$40,601 - $49,924
Income Estimation: 
$47,332 - $58,192
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at City of Indianapolis

City of Indianapolis
Hired Organization Address Indianapolis, IN Full Time
Position Summary Position is responsible for ensuring accurate payroll activities in dual financial systems for all agen...
City of Indianapolis
Hired Organization Address Indianapolis, IN Full Time
Position Summary **********Departmental Promotional ONLY********** The position of Customer Service Representative II (C...
City of Indianapolis
Hired Organization Address Indianapolis, IN Full Time
Position Summary Position is responsible for department-wide digital media relations and serves as the subject matter ex...
City of Indianapolis
Hired Organization Address Indianapolis, IN Intern
Position Summary The Marion County Public Defender Agency hires 2 nd year law students who have completed the required p...

Not the job you're looking for? Here are some other Child Support Division Outreach Coordinator jobs in the Indianapolis, IN area that may be a better fit.

Child Support Division Outreach Coordinator

City of Indianapolis and Marion County, Indianapolis, IN

Community Outreach Coordinator (HLC)

The Salvation Army Indiana Division, Indianapolis, IN

AI Assistant is available now!

Feel free to start your new journey!