Event and Facility Worker - Seasonal

Job Title:  SEASONAL EVENT AND FACILITY WORKER

Department:  Parks and Recreation

Reports To:  Manager/Supervisor of Assigned area

Directs Work Of:  NA

FLSA Status:  Non-Exempt

Pay Grade:  Seasonal – PL – S1

EEO-4 Classification:  Service Maintenance

Date Created/Revised:  2016

Normal Work Hours:  Varied hours; includes evenings and weekends

Normal Work Days:  Varies; includes evenings and weekends

Education/Experience       

Prior experience working with the public, providing customer service, working in recreation programs for adults/youths, and/or other job duty related experience preferred. Demonstrated maturity/ability to work effectively without constant supervision in the performance of assigned job duties.

Position Summary Incumbent may be assigned to a specific facility, venue or event, but will be expected to work in other designated areas as requested to support varied short-term staffing needs of the department.  Under direct supervision, performs a variety of duties related to the basic operations and maintenance of seasonal Park and Recreation programs.  

Essential Duties and Responsibilities:  Seasonal jobs and duties include the following:

Ice Rink Worker

·         Admit skaters to the facility, collect fees and distribute ice skates.

·         Assist Supervisor with tasks related to opening and closing Ice Rink.  Ensure facility is clean, equipment is available/stored/maintained appropriately.

·         Assist in maintaining ice rink ice in manner that ensures safe and enjoyable skating by patrons; removes snow from the ice surface.

River Stage Worker

·         Assist Manager with stage set-up and breakdown for events; assist as needed during events/performance. Run errands.

·         Admit guests to River Stage events, collect fees, monitor main event entrance points.  Answer questions and assist guests as appropriate.

·         Operate inflatables. Monitor activity and ensure safety of children while they are playing in/on the play equipment.

·         Clean the stage, storage areas and restrooms; pick-up trash in event area and empty trash bins.

·         Monitor stage entrance, allow only approved staff or performers on the stage during event.

Special Events Worker

·         Assist Manager with special event set-up and breakdown.

·         Admit guests to special events, registers guests and collect fees, monitor main event entrance points and parking.  Answer questions and assist guests as appropriate.

·         Operate inflatables. Monitor activity and ensure safety of children while they are playing in/on the play equipment.

·         Clean the event area; pick-up trash in event area and empty trash bins.

Aquatic Admission Worker

·         Greet all aquatic program guests and collect the appropriate daily entry fee.  Verify guests are wearing proper swim attire and appropriately inform them if their attire does not meet requirements for use of the facilities.

·         Register participants in programs and collect appropriate fees.

·         Issue passes out of the facility via a hand stamp.

·         Appropriately address rule violations of guests such as contraband: outside food and beverage or tobacco products.

·         Answer the phone and respond to inquiries; take messages and relay to the appropriate personnel.

Concession Worker

·         The runner greets the guest, takes the sale order, retrieves the food items and takes food items to the cashier.

·         The cashier enters the ordered food items into the POS (point of sale) system, receives money and makes correct change for customer and monitors money in cash drawer to ensure adequate change is available.

·         The grill worker prepares and cooks food on the gas grill or in the fryer.

·         All concession workers maintain a clean work area and follow State Board of Health regulations on food handling, including the wearing of a hat and gloves, and assist other park staff in maintaining clean park/recreation areas.  Pick-up and dispose of litter and trash.

These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.

 Competencies:  To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service.  Responds promptly to customer needs; Responds to requests for service and assistance. Treats others with respect and consideration regardless of their status or position.

Communication - Ability to read and interpret safety rules, equipment operating and maintenance instructions, and procedure manuals.  Speaks clearly; Listens and gets clarification; Responds well to questions. 

Quality & Quantity- Demonstrates accuracy and thoroughness and attention to detail. Calculates and makes accurate change without a calculator. 

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions and incidents to supervisor; Uses equipment and materials properly.

Dependability - Follows instructions, responds appropriately to management direction; completes tasks on time. Employee is consistently at work as scheduled and on time for work assignments.  Readily assists/volunteers to assist co-workers.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience: Prior experience working with the public, providing customer service, working in recreation programs for adults/youths, and/or other job duty related experience preferred. Demonstrated maturity/ability to work effectively without constant supervision in the performance of assigned job duties.

Computer/Software skills: Has a working knowledge of basic operations of Microsoft Word, Outlook.

Licenses/Certifications: None specified.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position requires employee to frequently stand, walk or sit for variable and extended periods of time; the employee is regularly required to talk or hear and frequently required to use hands to finger, handle, or feel; reach with hands and arms and occasionally stoop to manage tasks as specified in job duties.  Assigned job duty may requires the individual to regularly lift/move up to 10 pounds and occasionally lift/move up to 25 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is performed inside a temperature controlled ice rink facility with temperatures sufficiently low to maintain frozen ice.   The noise level is generally moderate. The employee is occasionally exposed to moving mechanical parts.

Salary : $12