Hospitality Assistant

HIRING RANGE:  $14.59 - $16.78

GENERAL STATEMENT OF DUTIES: Performs manual labor work in food and beverage service areas of the Parks and Recreation Department.  

DISTINGUISHING FEATURES OF THE CLASS: Under general supervision an employee in this class performs tasks to support the bartender and other staff members. Employees are responsible for helping with opening and closing duties, occasionally preparing, and serving drinks stock items, and assist in the reordering and inventory process. 

ESSENTIAL JOB FUNCTIONS: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Assisting with opening and closing duties, such as restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc.
• Ensuring bar is well-stocked with ice, liquor, wine, and beer.
• Restock bars during events if needed, including replacing beer kegs and liquor bottles. 
• Checking taps and appliances to confirm that they are working properly, making minor repairs, or changing out kegs, if needed.
• Tidy up tables, counters, and other bar areas. Collect trash and clean-up of drink spills.
• Keeping the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles.
• Learning about menu items and memorizing cocktail recipes.
• Taking orders, preparing drinks, bussing tables, opening tabs, and processing payments especially during peak hours.
• Prepare mixers, juices and cocktail garnishes and maintain stock of items.
• Event set up and breakdown. 
• Assists with inventory records and report levels of usage to assist in the reordering process and ensuring that delivered items are stored properly.
• Adhere to North Carolina’s Alcoholic Beverage Control laws and rules, and company policies.
• Must be at least 21 years of age.
• Enforces rules and regulations as it relates to the operations of the Swanee Theatre  
• Performs routine cleaning and custodial duties.
• Performs related tasks as required.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Courteous, friendly personality and professional appearance. Knowledge of menu items, including beers, wines, cocktails, and liquors. Basic math and computer skills. Positive attitude and excellent communication skills. Ability to keep the bar organized, stocked and clean. Relevant training certificates must be kept current. Ability to meet physical and scheduling demands of the position, including, walking, standing, or lifting heavy items for extended periods. Must have the ability to get along well with others; and the ability to work unusual hours, especially holidays, nights, and weekends. 

ACCEPTABLE EXPERIENCE AND TRAINING:  High school graduate or GED; must be at least 21 years of age. Proof of completion of approved North Carolina ABC Responsible Alcohol Server/Seller Program (RASP) within the past 12 months and at least every 3 years thereafter required. 

JOB RELATED PHYSICAL ACTIVITY REQUIREMENTS:  This is work requiring the exertion of up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects; work requires reaching, walking, stooping, crouching, standing, lifting, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is subject to inside and outside environmental conditions. Short term exposure to loud music exceeding 85 dBA could be reasonably anticipated requiring the use of hearing protection.

Salary : $15 - $23