What are the responsibilities and job description for the Hospitality Associate position at Juneberry Ridge?
The Hospitality Associate will work alongside the hospitality team to aid in the execution of events and functions occurring at Juneberry Ridge. As such, Event Staff members are accountable for maintaining standards of quality, ensuring premier service and integrity, and creating a world-class brand experience for clients, vendors, and guests. Hours will be geared around guest or hospitality demands, which are heavy during evening hours and on weekends. Candidates should be skilled, prepared and willing to manage different hospitality service team duties including, but not limited to housekeeping, kitchen and food service, dishwashing and serving high caliber guests
Essential Duties and Responsibilities
· Demonstrate exceptional customer service skills and the ability to interface and communicate with clients.
· Following protocol and instructions of event management
· Cleaning accommodations between departure and arrival in a timely manner.
· Ensuring the cleanliness, operational efficiency, and maintenance of event areas.
· Setting up and breaking down for events.
· Communicating customer issues regarding security, safety, or otherwise to the Event Manager(s).
· Operating POS (toast) for events and functions.
· Help in kitchen as needed to prepare food, prep plates, wash dishes, general cleaning.
· Taking garbage and trash to dumpster area
· Washing work areas, refrigerators, cooking equipment, walls, and floors
· Liaise with Hospitality Manager, Event Manager(s), Head Chef, Housekeeping as needed, regarding event flow and logistics.
· Remain useful and helpful for the overall success of the event.
· Any other duties needed to help drive to our Vison, fulfill our Mission, and abide by our Organization’s Values.
A Typical Day
· Help serve, clear, and wash dishes for 4 course farm dinners
· Perform house keeping duties as we flip accommodations between guests
· Helping to stage chairs, tables and décor for events
· Communicating actively and positively with guests and co-workers
Qualifications and Education Requirements
· 1 years event or hospitality experience, private club or wedding experience a plus.
· High School Diploma/GED; preferred.
· Ability to work and/or attend events on evenings and weekends.
· Ability to stand for long periods of time and lift 50 lbs.
· High standards of personal hygiene and personal appearances
· Ability to work solo and as a part of a group/team
· Attention to detail and a desire to help where needed
· Ability to perform under stress.
· Positive Attitude
· Excellent communications and interpersonal skills
· An entrepreneurial spirit and strong work ethic, supported by commitment and follow-through.
· Integrity, credibility, and an unwavering commitment to our Mission, Vision and Values.
· Must pass background check.
Core Values at Juneberry Ridge
· Be Joyful
· Integrity
· Pioneering
· Accountability in All We Do
· Learn, Educate, and Share
· Willful and Enthusiastic Stewardship
· Teamwork
Job Type: Full-time
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person