What are the responsibilities and job description for the Records Clerk I - Kissimmee Police Department position at City of Kissimmee?
JOB
Essential Functions:
Data entry of Reports, notices of violation, citations & other documents. Enters, corrects and voids citations and parking tickets.
Review reports, citations, etc. to make sure they are accurate. Using DAVID for verifying names and vehicle information to make sure everything is correct to the best of the position’s ability. Also conduct public records requests such as reports, background checks, body cameras, 9-1-1 calls etc. Maintaining the file folders which hold supplements and other documents that need to be kept. Citations are processed and taken to the Clerk's Office along with other documents. This position also hit confirmations for Missing Persons and Stolen items that are in our system.
Name Candidates.
Reviewing Citations.
Reviewing reports.
Filing.
Answer the phones.
Make copies/scan documents.
Public records requests. Reviewing/ Redacting documents.
Processes new officer applications to be certified by FDLE.
Answers telephone calls and greets visitors. Manages the lobby and directs visitors and officials to the appropriate venue or office.
Enters service calls through CAD.
Enters Declined to File and Approved for Filing Case Cover Sheets and edits any necessary information.
Processes personnel/payroll documentations.
Prepares body cam footage for reviewing and records retention.
Must have knowledge of the GS1 and GS2 records retention schedules.
Processes criminal info; performs background checks; organizes incident/accident reports, etc.; files tickets and reports; audits supplements.
Provides clerical support for an assigned department. Receives, distributes and processes mail. Accepts and processes subpoenas.
Provides customer service and advises customers.
Processes payments for fingerprinting, parking tickets, background checks, accident reports, etc. Processes Purchase Orders.
Minimum Education and Training
High school diploma or GED. May require possession and maintenance of valid State of Florida Notary Public certification. Must submit to, and pass, a fingerprint-based national criminal history record check and must be able to obtain, and recertify as required, the appropriate Criminal Justice Security Awareness training. Must possess and maintain a valid state of Florida driver’s license. Obtain & maintain certification to FCIC/NCIC system. Obtain & maintain standards as required by CJIS.
Minimum Qualifications and Standards Required
Skill Requirements:
Has general knowledge of the policies, procedures, and activities of the City and of departmental practices as they pertain to the performance of duties relating to the position of Records Clerk I. Has knowledge of the practices and procedures associated with clerical/general office work. Has considerable knowledge of modern office practices, methods, and procedures. Has knowledge of the operation and maintenance of office equipment typically utilized within the position. Has considerable knowledge of guidelines for proper document formatting, spelling, punctuation, and grammar in business communications. Has comprehensive knowledge of the terminology, principles, and methods utilized within the department. Use MS Office products and use Sungard Public Sector software products.
Knows how to keep abreast of any changes in policy, methods, computer operations, equipment needs, policies, etc., as they pertain to departmental operations and activities. Has knowledge of the laws, ordinances, standards, and regulations pertaining to specific duties and responsibilities of the position. Has the ability to comprehend, interpret, and apply laws, regulations, procedures, and related information.
Ability to effectively communicate and interact with supervisors, members of the general public, and all other groups involved in the activities of the department. Has the ability to plan, organize, and prioritize daily assignments and work activities. Ability to use independent judgment and work with little direct supervision as situations warrant. Ability to assemble information and make written reports and documents in a concise, clear and effective manner.
Has the mathematical ability to handle required calculations. Ability to read, understand, and interpret departmental documentation, reports, and related materials. Is knowledgeable and proficient with computers and software programs typically used in the position. Ability to type and perform data entry accurately and with appropriate speed. Must type at least 35 WPM.
Physical Requirements:
The work is light work which requires exerting up to 30 pounds of force occasionally and/or exerting up to 20 pounds of force frequently, and/or up to 10 pounds of force to move objects frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Work is performed while standing, sitting and/or walking. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the use of hands for simple grasping and fine manipulations. Requires bending, squatting, crawling, climbing, reaching. Must be physically able to operate a variety of office machines, tools and equipment, such as a computer, printer, scanner, telephone, postage machine, cash register, and general office equipment.
Responsibilities:
Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all City departments/divisions, co-workers, and the general public.
Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, City policy, standards, and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human, and conceptual areas.
Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and research problems, situations, and alternatives before exercising judgment.
Working Conditions:
Works primarily in an office environment. Possible night or weekend hours.
Other:
It is understood that every incidental duty connected with operations enumerated in the job description is not always specifically described, and employees, at the discretion of the City, may be required to perform duties not within their job descriptions.
Essential Functions:
Data entry of Reports, notices of violation, citations & other documents. Enters, corrects and voids citations and parking tickets.
Review reports, citations, etc. to make sure they are accurate. Using DAVID for verifying names and vehicle information to make sure everything is correct to the best of the position’s ability. Also conduct public records requests such as reports, background checks, body cameras, 9-1-1 calls etc. Maintaining the file folders which hold supplements and other documents that need to be kept. Citations are processed and taken to the Clerk's Office along with other documents. This position also hit confirmations for Missing Persons and Stolen items that are in our system.
Name Candidates.
Reviewing Citations.
Reviewing reports.
Filing.
Answer the phones.
Make copies/scan documents.
Public records requests. Reviewing/ Redacting documents.
Processes new officer applications to be certified by FDLE.
Answers telephone calls and greets visitors. Manages the lobby and directs visitors and officials to the appropriate venue or office.
Enters service calls through CAD.
Enters Declined to File and Approved for Filing Case Cover Sheets and edits any necessary information.
Processes personnel/payroll documentations.
Prepares body cam footage for reviewing and records retention.
Must have knowledge of the GS1 and GS2 records retention schedules.
Processes criminal info; performs background checks; organizes incident/accident reports, etc.; files tickets and reports; audits supplements.
Provides clerical support for an assigned department. Receives, distributes and processes mail. Accepts and processes subpoenas.
Provides customer service and advises customers.
Processes payments for fingerprinting, parking tickets, background checks, accident reports, etc. Processes Purchase Orders.
Minimum Education and Training
High school diploma or GED. May require possession and maintenance of valid State of Florida Notary Public certification. Must submit to, and pass, a fingerprint-based national criminal history record check and must be able to obtain, and recertify as required, the appropriate Criminal Justice Security Awareness training. Must possess and maintain a valid state of Florida driver’s license. Obtain & maintain certification to FCIC/NCIC system. Obtain & maintain standards as required by CJIS.
Minimum Qualifications and Standards Required
Skill Requirements:
Has general knowledge of the policies, procedures, and activities of the City and of departmental practices as they pertain to the performance of duties relating to the position of Records Clerk I. Has knowledge of the practices and procedures associated with clerical/general office work. Has considerable knowledge of modern office practices, methods, and procedures. Has knowledge of the operation and maintenance of office equipment typically utilized within the position. Has considerable knowledge of guidelines for proper document formatting, spelling, punctuation, and grammar in business communications. Has comprehensive knowledge of the terminology, principles, and methods utilized within the department. Use MS Office products and use Sungard Public Sector software products.
Knows how to keep abreast of any changes in policy, methods, computer operations, equipment needs, policies, etc., as they pertain to departmental operations and activities. Has knowledge of the laws, ordinances, standards, and regulations pertaining to specific duties and responsibilities of the position. Has the ability to comprehend, interpret, and apply laws, regulations, procedures, and related information.
Ability to effectively communicate and interact with supervisors, members of the general public, and all other groups involved in the activities of the department. Has the ability to plan, organize, and prioritize daily assignments and work activities. Ability to use independent judgment and work with little direct supervision as situations warrant. Ability to assemble information and make written reports and documents in a concise, clear and effective manner.
Has the mathematical ability to handle required calculations. Ability to read, understand, and interpret departmental documentation, reports, and related materials. Is knowledgeable and proficient with computers and software programs typically used in the position. Ability to type and perform data entry accurately and with appropriate speed. Must type at least 35 WPM.
Physical Requirements:
The work is light work which requires exerting up to 30 pounds of force occasionally and/or exerting up to 20 pounds of force frequently, and/or up to 10 pounds of force to move objects frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Work is performed while standing, sitting and/or walking. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the use of hands for simple grasping and fine manipulations. Requires bending, squatting, crawling, climbing, reaching. Must be physically able to operate a variety of office machines, tools and equipment, such as a computer, printer, scanner, telephone, postage machine, cash register, and general office equipment.
Responsibilities:
Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all City departments/divisions, co-workers, and the general public.
Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, City policy, standards, and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human, and conceptual areas.
Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and research problems, situations, and alternatives before exercising judgment.
Working Conditions:
Works primarily in an office environment. Possible night or weekend hours.
Other:
It is understood that every incidental duty connected with operations enumerated in the job description is not always specifically described, and employees, at the discretion of the City, may be required to perform duties not within their job descriptions.
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