Information Technology Director

Job Summary

The Director of Information Technology (IT) is responsible for leading the organization's technology strategy and overseeing the overall technology operations. This role involves strategic planning, managing IT staff, overseeing enterprise systems, data centers, networks, security, disaster recovery, internet services, and providing high-level technical support. The IT Director ensures that all technology systems and applications align with the organization's goals and comply with regulatory requirements. This position reports to the City Manager.

Major Duties

• Conceptualizes, evaluates, and recommends information technology strategies, plans, and priorities.
• Establishes standards and procedures for automation systems.
• Defines new system and/or user application requirements and assists in system design.
• Implements and monitors all City automation and information technology programs.
• Ensures the effectiveness of programs and that goals, schedules, and budgets are met.
• Assesses the City's current and future information and automation needs to develop recommendations and budget proposals.
• Reviews and advises on purchases of all hardware, software, and automation-related services.
• Administers and monitors vendor contracts to ensure compliance with performance measurements and effective service delivery.
• Responsible for City-wide management and administration of end-user training needs for appropriate applications and in the use of personal computer tools.
• Reports on the status and progress of automation projects and operations; makes recommendations for modifications of automation systems as needed.
• Coordinates with various advisory or steering committees to establish strategies, goals, and programs related to automation.
• Oversees facilities management, including the planning, maintenance, and efficient operation of City buildings and workspaces to ensure safety and functionality.
• Directs fleet management operations, including the acquisition, maintenance, repair, and optimization of the City's vehicle and equipment inventory.
• Develops and implements policies and procedures for effective management of City facilities and fleet assets, ensuring compliance with regulations and best practices.
• Manages contracts and vendor relationships for facility and fleet services, ensuring cost-effectiveness and quality performance.
• Prepares and manages budgets related to facilities and fleet operations, including long-term capital planning.
• Identifies opportunities for energy efficiency and sustainability improvements in facilities and fleet operations.
• Ensures timely communication and collaboration with City departments to address facility and fleet needs.
• Participates as a member of the Emergency Management Team, providing IT support during emergencies and disasters.
• Provides after-hours and holiday emergency support as needed.
• This position is considered Critical Personnel during a natural or manmade disaster and/or a catastrophic event. This position may be required to provide services or perform duties for the benefit of the public and the continuity of City operations. These may include services or duties different from those performed in the usual course and scope of this position.
• For purposes of business continuity, employees in this position are considered Essential Critical Infrastructure Workers, as defined by the Cybersecurity & Infrastructure Security Agency (CISA).
• Available evenings, weekends, and holidays. Available when activated by Emergency Management.
• Performs other related duties as assigned.