What are the responsibilities and job description for the Tax Customer Service Clerk position at City of La Porte?
TAX CUSTOMER SERVICE CLERK
Category: Full-Time
Status: Open
Hourly: Min. $18.092 - Mid: $22.614
Published: January 28, 2025
Closing: Until Filled
Category: Full-Time
Status: Open
Hourly: Min. $18.092 - Mid: $22.614
Published: January 28, 2025
Closing: Until Filled
DEFINITION
To perform technical accounting work in the preparation, maintenance and processing of accounting records and financial transactions; and to perform a range of tasks in one or more fiscal areas including accounts receivable, property tax, or utility billing.
DISTINGUISHING CHARACTERISTICS
This is the entry level class in the Accounting Technician class series. Positions in this class are not required to have directly related experience and will work under immediate supervision while learning job tasks. Employee will also adhere to department dress code policies to present a professional appearance and should exhibit appropriate grooming and attire for the position.
SUPERVISION RECEIVED AND EXERCISED
Receives direct supervision from the Revenue Collections Manager and/or Treasurer.
ESSENTIAL JOB FUNCTIONS
Duties may include, but are not limited to, the following:
- Prepare and maintain accounting clerical records in a major accounting system such as accounts receivable or general accounting.
- Examine, reconcile, balance, and adjust accounting records.
- Identify and resolve problems and inconsistencies, determining corrective entries involved in maintaining accounting controls.
- Perform a variety of A/R procedures; do pre-edits; perform cash control procedures.
- Perform a variety of A/R functions; process receipts, cash reports, various invoices, and statements; answer questions regarding receivables for Tax and Utility Billing.
- Prepare and submit accounting information for input into computerized system; reconcile differences between accounting records and computerized reports.
- Coordinate accounting activities with other City departments, divisions, and sections.
- Prepare daily bank deposit for all revenue received. Serve as back-up to the public counter; handle complaints; perform cashier functions. Answer questions and advise on procedures in preparing accounting transactions.
- Answer phone calls regarding accounts receivable questions, property taxes, and water billings.
- Participate in the collection of returned NSF checks, and all A/R accounts.
- Receive and process payments for water, sewer, solid waste and other City services: via: the inside counter, drive-thru kiosk, postal service, webstore and or other appropriate methods
- Perform related duties as assigned.
PHYSICAL REQUIREMENTS
For indefinite periods of time - mobility within an office; writing; typing; stooping; sorting; standing; sitting; seeing; kneeling; filing; data entry; lifting and carrying up to 20 pounds; dragging up to 25 pounds; reading; reaching above shoulder level; using both hands for simple and firm grasping; clarity of hearing; communicating clearly and effectively, in person and by telephone; fine finger manipulation; operation of a copier, binder, personal computer, calculator, and printer.
QUALIFICATIONS
Knowledge of:
- Modern office practices, procedures and equipment.
- Basic mathematics.
- Basic bookkeeping procedures.
- Microsoft Office.
Ability to:
- Learn financial record keeping principles and procedures, general accounting principles, and to use a computer-based accounting system.
- Follow oral and written instructions.
- Operate a computer terminal for data input, inquiry, and report preparation.
- Operate calculator and other office equipment.
- 10 Key skills.
- Establish and maintain effective working relationships with those contacted in the course of work.
TRAINING AND EXPERIENCE
One year of experience in general clerical or accounting clerical work and a High School Diploma or GED, supplemented by specialized accounting courses, is required.
LICENSES AND CERTIFICATES
Possession of a valid Texas Driver’s License
Salary : $18 - $23
