What are the responsibilities and job description for the Communication Technician/Dispatcher position at City of Lancaster, OH?
The City of Lancaster Police Department has an opening for a full-time Communication Technician/Dispatcher. This individual will be responsible for taking incoming telephone calls from persons requesting information or wanting Police and/or Fire assistance and determining appropriate action required. Dispatchers must speak English in a clear, effective and authoritative manner. They must be able to speak with, and understand people of varying social, cultural and educational backgrounds. This is a fast paced environment that requires the ability to multi-task.
SHIFT: Employee will be required to work the following shifts: 7:00 a.m. -3:00 p.m., 3:00 p.m. -11:00 p m., 11:00 p.m. - 7:00 a.m., or other hours as required. QUALIFICATIONS: Requires high school or equivalent.
Previous dispatching experience preferred. Requires ability to demonstrate customer service skills in a courteous and professional manner.Must pass physical examination, drug testing, driving record check and criminal background investigation.
The City of Lancaster is an Equal Opportunity Employer.
