Administrative Assistant 29

• Must be able to work occasional overtime for community events if necessary.
• Must possess and maintain a valid driver’s license.
• Must pass a Standard and Criminal Background Check. Applicants must authorize the release of any information from appropriate agencies regarding the applicants' criminal history prior to being given referral consideration.

• Associate’s degree in office administration or related field
• AND a minimum of three (3) years of demonstrated office experience with  Microsoft Office Suite software (specifically Word, Excel, Outlook and PowerPoint applications).
• Must be able to type 45 wpm or higher.
• Must possess and maintain a valid Michigan driver's license.
  

• Provide primary receptionist and office support by answering phones, greeting and directing the public, and offering customer assistance.
• Opens, sorts and distributes mail to appropriate HRCS staff.
• Attend weekly department meetings and prepare minutes for distribution.
• Create and maintain numerous electronic contact mailing lists of advisory boards and community groups.
• Oversee daily operations to support office staff and relay information from HRCS leadership regarding work assignments and office operations.
• Respond to requests for information from the public and other government entities regarding issues such as homelessness, eviction prevention, utility assistance, birth certificates, nonprofit agencies, contract management, DEI, and complaints.
• Provide assistance by phone or in person as needed with the ability to understand and make assertive attempts to meet the needs of citizens with patience and empathy.
• Explain the basic requirements for all HRCS programs, gather information from applicants, and direct individuals to the appropriate personnel for further assistance.
• Perform clerical tasks such as drafting and editing letters, reports, and forms, making copies, filing documents utilizing MS Word.
• Creating, inputting, and updating information in various databases and spreadsheets utilizing 311, MS Excel, MS Access, and MS Dynamics for maintaining 311 database spreadsheets to prepare a wide range of monthly reports using these spreadsheet computer software platforms.
• Provide administrative support to various staff members to ensure smooth office operations of the Department.
• Manage calendars and schedule appointments and reservations for HRCS leadership staff utilizing MS Outlook.
• Track and maintain logs and filing systems, ensuring the confidentiality of records and documentation.
• Monitor and maintain inventory of equipment, office supplies, placing orders as needed, and assist in maintaining the office environment ensuring the appearance of the office is functional, well-organized, and prepared to serve the public.
• May assist with special projects, events, and HRCS community initiatives while overseeing substantive administrative tasks as they arise.
• Other duties as assigned at the discretion of HRCS leadership (Director and Deputy Director).

Salary : $42,701 - $63,127