What are the responsibilities and job description for the Network Specialist I, 209, Support Services position at City of Laredo, TX?

Salary : $55,307.20 - $69,139.20 Annually

Location : Laredo, TX

Job Type : Full-time

Job Number : B255525-3

Department : Info. Svcs. & Telecomm.

Division : 5525 Support Services

Opening Date : 01 / 29 / 2025

Closing Date : Continuous

Job Description

Provides secured network communication systems, including voice, data, and video services to City of Laredo personnel. Maintains all aspects of the network infrastructure operations. Maintains IS network infrastructure including network devices, Wi-Fi devices, server and appliance configurations, video surveillance equipment. Troubleshoots and resolves system quality issues.

Essential Functions / Job Competencies / Physical Requirements

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Implements and maintains computer, wireless, Wi-Fi, network, and telecommunications within the City of Laredo infrastructure.
Installs, configures, and tests cabling, voice sets, PCs, and networking hardware to support and maintain the effective operation of the City network.
Provides technical support to end users; troubleshoots and resolves operating system, software, and hardware issues.
Inventories and documents detailed information of equipment and software licensing.
Monitors network security software for suspicious or malicious connections or files.
Will be required to drive a city vehicle for City business use.
Performs related work as required.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of :

Knowledge of modern office procedures and methods including computers and applicable software.

Knowledge of English grammar, spelling, and punctuation.

Knowledge of network configurations.

Knowledge of telecommunications equipment.

Knowledge of personal computer hardware, network, and peripherals.

Knowledge of PC software operating systems.

Skills and Abilities :

Skill in organization and time management.

Skill in performing a variety of duties, often changing from one task to another of a different nature.

Skill in troubleshooting.

Ability to communicate effectively, both orally and in writing.

Ability to establish and maintain effective working relationships.

Ability to meet schedules and deadlines of the work.

Ability to maintain the confidentiality of information and professional boundaries.

Ability to maintain network security.

Ability to prepare clear and accurate reports.

Ability to maintain accurate and complete documents.

Ability to effectively configure network devices such as network interface cards, PCs, printers, and related network devices.

Ability to build and maintain effective working relationships with others.

Ability to communicate clearly and effectively both orally and in writing.

Ability to maintain good planning and organizational skills.

Ability to take and follow directions from supervisor.

Ability to give directions to and gain compliance from assigned staff.

Ability to perform strenuous work and routine work.

Ability to maintain a valid Texas Driver License and a good driving record.

Ability to project a positive and professional image of the City of Laredo.

Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.

Ability to comply with all City of Laredo's policies and procedures.

Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.

WORK ENVIRONMENT / CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements

Position will have the following exposures

Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.

Occasional exposure to unpleasant environmental conditions and / or hazards. Occasional outside work.

Frequent exposure to unpleasant environmental conditions and / or hazards. Majority of work performed outside or with exposure to risk.

Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and / or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and / or up to 20 pounds of force constantly having to move objects.

Work Environment Locations

Position will require the employee to work in the following types of work environments

Seldom

Street environment (near moving traffic)

Construction site

Confined space

Warehouse environment

Sometimes

Outdoor environment

Frequently

Vehicles

Often

Office or similar indoor environment

Exposures

Position will require the employee to be exposed to the following environmental elements

Never

Individuals with known violent backgrounds

Moving mechanical parts

Fumes or airborne particles

Toxic or caustic chemicals or substances

Loud noises (85 decibels such as heavy trucks, jack hammers, construction)

Seldom

Individuals who are hostile or irate

Extreme cold (below 32 degrees)

Extreme heat (above 100 degrees)

Communicable diseases

Travel

Position will require the employee to travel

Never

International travel

Seldom

National travel

Sometimes

Regional travel

Frequently

Local travel

Minimum Qualifications

Required Education and Experience

Bachelor's degree from an accredited

college or university in Network Administration, Computer Science, or a related field

At least three (3) years of experience with wired and wireless Cisco Networking, IP video, VOIP, Windows server, and desktop operations and troubleshooting techniques to resolve customer problems.

Council of Higher Education Accreditation (C.H.E.A.)

Valid Licenses and Certifications

Required Licenses or Certifications

Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions / positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480 two days prior to the scheduled interview and / or test if applicable.

City of Laredo is an Equal Opportunity / Affirmative Action / Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.

The City of Laredo provides a benefit compensation package that includes the following for all Full-time regular employees :

10 days of paid vacation per year

6 1 / 2 days sick leave per year

Pension plan

16 paid Holidays

Paid health

Dental plan

Life insurance

30 day waiting period

For a full description of our benefits, please visit our website at : under Employee Benefits

Are you a current regular full-time or part-time City of Laredo employee?

I am a full-time City of Laredo employee

I am a part-time City of Laredo

I am not a full-time or part-time City of Laredo employee

What is your highest level of education?

If you hold an Associate's, Bachelor's, Master's PhD, Juris Doctor, or Post Graduate Degree, please provide your major / minor :

Do you have at least three (3) years of experience with wired and wireless Cisco Networking, IP video, VOIP, Windows server, and desktop operations and troubleshooting techniques to resolve customer problems?

From the experience you provided on your application, list the name of the agencies you performed these duties with : Note : Do not answer this question with "See Resume" or "See Application". Doing so will automatically disqualify your application from the process. )

I understand that failure to complete ALL sections of my application, including the "Driver License" (if appicable), "Education", "Work Experience", "Certifications and Licenses" (if applicable), "Agency-Wide Questions", and "Job Specific Supplemental Questions" will result in my application not being processed.

I have read and understood the above information.

I have read and do not understand the above information. I will contact the Human Resources Department for further explanation.

Required Question

Salary : $55,307 - $69,139

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