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Family Services Specialist - Adult Protective Services

City of Lynchburg
Lynchburg, VA Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 4/30/2025
The City of Lynchburg is an Equal Opportunity Employer

Seeking qualified candidate for the position of Family Services Specialist in Adult Protective Services. 
Salary is negotiable based on relevant education, experience and training.
Opportunities for advancement are available through a pay progression plan. 

Duties include:  
  • Investigating allegations of physical, mental, and sexual abuse, neglect and self-neglect, and financial, sexual, and other exploitation of the elderly and/or incapacitated and mitigating or eliminating identified risk(s)
  • Interviewing alleged perpetrators of the alleged abuse, neglect, or exploitation
  • Assessing client needs and stabilizing and improving family/client living and interpersonal skills through mediation and referrals to outside resources
The ideal candidate must also: 
  • Make complex and critical decisions in crisis, frequently under less than desirable conditions and respond to emergent issues
  • Must testify in court and make recommendations relating to court action
  • Must be willing and able to advocate strongly for client needs
Successful candidate must possess a valid driver's license and a driving record acceptable according to City criteria that includes
  • -4 or fewer DMV demerit points
  • No DWI/DUI convictions within the last three (3) years
  • At least three (3) years of continuously valid licensing
  • An overall pattern of safe motor vehicle operation and driving habits
Successful candidate must satisfactorily complete criminal background check, drug and alcohol screen (including marijuana), and Child Protective Services Registry check. 

Check out our competitive benefits

ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties to provide direct or indirect service to the citizens may be assigned.

  • Must satisfactorily complete all mandated trainings within twelve months of hire date; 
    travel may be required for some training.  
  • Makes comprehensive assessment of and respond to families/clients in crisis.
  • Analyzes needs and coordinates resources, which will support the family/client.
  • Develops and implements a plan of action for the family/client which directly involves family/client input.
  • Engages family/client and community in problem solving, conflict resolution and achieving goals in order to resolve the crisis.
  • Stabilizes and improves family/client living and interpersonal skills through counseling and referrals to collateral resources.
  • Executes complex and critical decisions involving families/clients in crisis, under possible adverse conditions.
  • Performs scheduled and unscheduled field visits in frequently highly volatile and dangerous environments.
  • Participates in extensive networking and collaboration with community and professional agencies, both public and private.
  • Provides analysis, recommendations and testimony in complex court proceedings, which requires thorough assessment and documentation of the family/client's situations; assists in formulating recommendations on difficult and important technical problems relating to the court action.
  • Interprets, implements and administers complex policies, regulations, and laws, and refines established complex procedures which require frequent independent thinking and resourcefulness in a complex environment.
ADDITIONAL DUTIES
  • Assists in the evaluation of programs and services rendered to families/clients.
  • Processes financial documentation related to family/client services.
  • Interprets agency programs to other agencies, community groups, and associations.
  • Identifies homes suitable for placement of children and adults.
  • Researches and develops community resources, gives presentations, and participates in interagency meetings such as FAPT, eligibility, and IEP meetings with schools.
  • Transports clients to medical and mental health appointments.
  • Assists in the operation of emergency shelters.
  • Other duties to provide direct or indirect service to the citizens may be assigned.
  • When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
EDUCATION AND EXPERIENCE
To be hired a candidate must possess a baccalaureate degree in the human services field; or a baccalaureate degree in any field accompanied by a minimum of two years of appropriate and related experience in a human services related area. Individuals who do not meet the degree requirement at the time of application for employment must be in their last semester of a degree program in a human services field. Experience working with individuals and families in crisis, preferably older or disabled adults, is preferred. 
Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within 90 days of employment. May also be required to complete higher levels of NIMS training as determined appropriate for the position.

Salary : $51,002

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