What are the responsibilities and job description for the Account Specialist position at City of Macomb, IL?
City of Macomb – Finance and Human Resources
Location: City Hall, 232 East Jackson Street, Macomb, IL 61455
The City of Macomb is a forward-focused community committed to safety, economic prosperity, and educational excellence. We offer a strong infrastructure that supports healthy retail and commercial growth for our culturally diverse population.
The City of Macomb is seeking a full-time Account Specialist to join our Finance and Human Resources team.
Key Responsibilities:
- Process and verify payments (drop box, mail, in person)
- Respond to customer inquiries and concerns related to billing
- Monitor delinquent accounts and manage the shut-off/disconnection process
- Handle meter reading data, corrections, and service tickets
- Enter and manage billing adjustments, final bills, deposits, and refunds
- Process billing cycles multiple times a month (print and mail)
- Serve as backup for Finance or Human Resources Specialist
Requirements:
- High school diploma or GED required
- Minimum of two years of general office or accounting experience
- Proficiency in Microsoft Office and financial software systems
- Strong interpersonal skills and ability to handle citizen interactions, including upset citizens
- Accurate data entry skills with ability to maintain financial records and generate reports
- Residency in McDonough County required
- Must pass pre-employment physical, drug screen, and background check
Compensation & Benefits:
- Salary: $40,868.22-$54,490.96
- Health & life insurance, paid leave, IMRF retirement, and more
How to Apply:
Complete the application and submit it to the Mayor’s Office at City Hall by 5:00 p.m. on May 1, 2025.
The City of Macomb is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $40,868.22 - $54,490.96 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $40,868 - $54,491
