What are the responsibilities and job description for the Food Service Coordinator position at City of Maple Grove, MN?
About Maple Grove, MN
Maple Grove is a forward thinking, thriving community in the northwest suburbs of the Twin Cities metropolitan area. We are home to over 70,000 residents with a projected population of 90,000 by 2040 with 2,500 acres of undeveloped land. The City of Maple Grove is proud to employ over 250 benefit-earning employees, 500 part-time, casual, temporary, seasonal employees, and 100 paid-on-call firefighters to staff our many departments. We provide public safety, public works, community and economic development, parks & recreation and many other important public services to a growing community.
The PositionThe Maple Grove Parks & Recreation Department is seeking a Food Service Coordinator for the Maple Grove Community Center. As the Food Service Coordinator, you will get to organize and interact with guest, plan menus and budget, and coordinate setting up for events. You will also supervise staff in the Food Service areas of the Maple Grove Parks & Recreation department, including the Community Center and Town Green. Work is performed independently under the general direction of the Aquatic Supervisor. The City of Maple Grove offers outstanding benefits and competitive compensation. Come make a difference by joining our growing and diverse community!
Pre-employment Requirements:
This position will require the following pre-employment requirements: a reference check and background check.
Hiring Timeline
*subject to change*
Application window closes- March 5
First round interviews- 10
Final round interviews- 12
Tentative Start date-April 1
Responsibilities
- Hire, train, schedule, and supervise Concession, Guest Service, and Lower Desk Customer Service staff.
- Research and determine food products, retail merchandise, and pricing for all service areas.
- Address and resolve guest and team member issues to maintain a positive experience.
- Maintain inventory levels, conduct regular food service and retail inventory assessments, and order necessary supplies, including wristbands.
- Process financial documentation required for guest service and concessions operations.
- Work with the rental staff to accommodate food service orders for rental clients.
- Coordinate operations with OMGHA Hockey Boosters for Community Center Arena Concessions.
- Ensure sanitary operation in compliance with Health Department and OSHA regulations.
- Establish procedures for procuring, operating, and maintaining all concession equipment.
- Coordinates efforts to ensure the City of Maple Grove is an equitable, inclusive, and respectful organization and supports the City’s mission, vision, and core values.
- Demonstrates ability to understand and respect the diversity of customers and co-workers, effectively communicating with individuals whose first language may be one other than English.
Knowledge of:
- Microsoft Office Software and a combination of point-of-sale equipment.
- Food preparation equipment
- Safe food handling
Ability to:
- Be accurate in record-keeping and accounting for products.
- Communicate well with employees and the public, orally and in writing.
- Lift 50 pounds.
- Make decisions in accordance with policies and procedures.
- Work independently
Qualifications
Need to have:
- Possession of a Valid Minnesota Driver’s License and reliable access to a vehicle.
- High school diploma or equivalent.
- Two years of experience in a retail or food service setting
- Safe food handling and Sanitation Certification, or ability to obtain within three months.
- Flexibility regarding scheduling to include evenings, weekends, and holidays.
- Ability to lift 50 pounds.
Nice to have:
- Experience in a supervisory capacity.
- Experience in ordering and stocking products in a food service environment.
- Ability to speak sign language or a language other than English.
Supplemental Information
WORKING CONDITIONS
Environmental Conditions:
Public community center and park facility environments; working closely with public and other staff; noisy environments; varying temperatures; traveling between locations; frequent interruptions.
Physical Conditions:
This position requires maintaining a physical condition necessary for standing and walking for prolonged periods of time; general manual dexterity; adequate hearing, vision, and speech to complete tasks required; ability to operate assigned equipment and ability to lift 50 pounds.
