What are the responsibilities and job description for the PUBLIC LIBRARY CIRCULATION SERVICES ASSISTANT - Part Time position at City of Marlborough?
CITY OF MARLBOROUGH
Marlborough, MA 01752
PUBLIC LIBRARY
CIRCULATION SERVICES ASSISTANT
The City of Marlborough is seeking to fill the part time (19.5 hours) position of Circulations Services
Assistant Part-Time at the Marlborough Public Library.
Posting Number: AA23-04 Date Posted: 02/13/2023
Weekly Hours: 19.5 hours per week FLSA: Non -Exempt
Hiring Rate: $14.71 per hour Bargaining Unit: MMEA
Step Rate: $14.71-16.55 Location: 255 Main St./35 West Main St.
DEFINITION/PURPOSE
This position provides direct customer service at the circulation desk for a vibrant, multi- cultural population in a busy city library.
ESSENTIAL FUNCTIONS
(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
- Serves mainly at the Circulation Services desk and performs wide range of duties including but not limited to: register borrowers; charges/discharges print and non-print materials to patrons in accordance with library policies. Collects fees. Answers inquiries on the telephone and in person.
Gives directional information.
- Provides effective, and efficient customer service and promotes positive community relations.
- Resolves minor patron issues; refers more complex patron issues to supervisor.
- Covers other departments as directed.
- Maintains confidentiality of patron records according to library policy and Mass General Law.
- Assists patrons in use of the catalog, placing holds, requesting museum passes and borrowing from the Library of Things.
- Assists public with and serves as resource for patron technical/computer questions.
- Sends materials to other libraries and assists in distributing holds and network transfers. May contribute to shelf reading and weeding.
- Familiarity with Spanish, Portuguese desirable
- Performs other duties as assigned.
To see the full job description: Circulation Assistant Part-Time
Interested candidates should forward cover letter and resume to: hrjobs@marlborough-ma.gov
Deadline for MMEA Members: February 24, 2023
The City of Marlborough is an Equal Opportunity Employer. The City of Marlborough does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity and expression, age, genetic information, national origin, ancestry, disability, veteran status or membership in the armed services, marital status or any other protected category under federal or state law.
Job Type: Part-time
Pay: $14.71 - $16.55 per hour
Benefits:
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Marlborough, MA 01752: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15 - $17