What are the responsibilities and job description for the Meter Services Supervisor position at City of Midlothian?
Under direct supervision, this position leads and oversees meter reading and meter maintenance activities for the City of Midlothian. This is accomplished by evaluating departmental needs, reading, repairing and maintaining meters, and completing work orders.
- Provides technical supervision to customer service technicians.
- Participates in the work of reading and maintaining residential and commercial meters.
- Assists customers by cutting off and turning on water, collecting payments, and checking for leaks.
- Repairs and replaces meters as necessary to ensure accuracy in meter readings.
- Monitors and repairs meter reading systems.
- Downloads routes to laptops, and re-sequences routes as needed.
- Prioritizes daily activities and assignments to maximize efficiency.
- Schedules work for customer service technicians.
- Monitors and manages department budget.
- Maintains inventory for the meters department.
- Processes pay authorizations for vendors and inventory.
- Performs all other duties as assigned.
At least two (2) years of experience in meter services, including one (1) year of supervisory experience required.
- Knowledge of basic maintenance methods, procedures, tools, equipment, materials, and safety practices in a construction environment.
- Ability to learn a variety of repair and maintenance tasks involving water distribution and sewer collection systems.
- Ability to establish and maintain effective working relationships with co-workers, general public, and elected officials.
- Ability to interact tactfully with customers during stressful situations.
- Must be able to exercise organizational and time management skills.
- Ability to be punctual and attend work regularly.
Special Requirements
Licenses & Certifications
TCEQ Customer Service Inspector, Water Operator Class C (Distribution), and TCEQ Collection Class II licenses are required.
TCEQ Backflow Prevention Assembly Tester license is preferred.
Work Environment
Work is performed in both outside (occasionally during inclement weather) and inside (climate and non-climate controlled) facilities. May be exposed to moving traffic, heights, confined spaces, trenches, noise, fumes, hazardous chemicals, infectious diseases, body fluids, air and water borne pathogens, irritating plants, rodents and insects. Heavy physical labor requiring physical strength and agility. Requires continuous physical effort in working with, lifting, carrying, and pushing heavy objects weighing 100 lbs. May be subject to repetitive motion and heavy manual labor such as painting, lifting and carrying heavy containers. May be subject to extended periods of sitting, standing, bending, reaching, kneeling, entering confined spaces, climbing ladders, mowing, weeding, and operating equipment. Continuous physical exertion, requiring heavy muscular effort with resulting fatigue of arms, legs, back, or sensory faculties.
Salary : $49,157 - $71,278
