What are the responsibilities and job description for the Field Supervisor - Flooring Services position at Flooring Services, LLC?
Flooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business.
SUMMARY : Supervise the installation and service of all product offerings within an assigned geographic area. This position acts as the field liaison between the company and the Customer and ensures that field operational policies, processes and procedures are properly followed. The Field Supervisor has the authority to make the necessary decisions on behalf of Flooring Services to better service the Customer.
OVERVIEW OF YOUR DAILY TASKS :
- Developing and maintaining good working relationships with Customers.
- Developing and maintaining good working relationships with all Subcontract Labor.
- Perform PREWALK / POST-WALK / QUALITY WALK to ensure a complete and quality installation
- Verifying jobs are complete according to company requirements
- Overseeing all repair resolutions on designated job sites.
- Maintaining good communications with Expediting and Field Operations on crew structure.
- Professionally troubleshoot and / or resolve homebuyer issues as they arise on the jobsite, before and after installation.
- Participating in Model Home meetings and managing of Model Home job sites.
- Reviewing and resolving Customer / Sub-Contractor back charges.
- Weekly in office responsibilities to confirm job readiness.
SKILLS / EXPERIENCE TO HELP YOU SUCCEED IN THIS ROLE :
BENEFITS OF WORKING WITH OUR TEAM :
Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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