What are the responsibilities and job description for the Permit Technician position at City of Minnetonka?
- Provide service to customers in person, by email and on the phone
- Provide accurate and timely information regarding permits to contractors, homeowners, and the general public
- Maintain an accurate database of all permit applications
- Intake, process, and route permit applications
- Issue permits and collect permit fees
- Schedule inspections for multiple inspectors
- Intake, process, and route permit applications for other communities that contract with the City of Minnetonka
- Schedule inspections for other communities that contract with the City of Minnetonka
- Maintain accurate contractor database to ensure contractors are properly licensed
- Issue water meters, collect fees, and maintain accurate meter information
- Balance cash register and credit card receipts
- Perform other duties and assume responsibilities as apparent or assigned
- A commitment to and belief in the organization's shared values
- High school diploma or GED
- Three years of general clerical experience
- Demonstrated skill in spelling, grammar, mathematics and computer applications
- Ability to communicate effectively, efficiently and professionally
- Excellent organization and customer service skills
- Experience in customer service role
- Experience working in local, county or state government or within the construction industry
- Experience working as a permit technician
- Building permit technician certification
- Trained in conflict resolution
- Skilled at communicating effectively, efficiently, and professionally with the public and co-workers in a manner that is easily understandable, possibly under stressful conditions
- Ability to establish and maintain effective working relationships with the public and co-workers
- Skilled at prioritizing duties and multi-task effectively in a busy office environment
- Ability to see, hear, and remember facts and circumstances and properly document them for future reference
- Maintain confidential information
- Ability to work independently under direction and as a contributing team member
- Proficiently skilled with the use of computers and software, including Microsoft Office products, and other basic office equipment
- Ability to learn job-specific computer software
Physical Requirements: The items listed below are representative of the physical abilities required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
- Frequent sitting and standing
- Use of hands and fingers, frequently requiring repetitive motions
- Standard hearing and vision in a moderately noisy/busy location
Salary : $30 - $36
