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Permit Service Representative I / II

City of Missouri City
Missouri, TX Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 6/25/2025
This is a full-time (Administrative Support Workers) position in the Development Services Department, Permits and Inspections Division. An individual in this position will process and respond to customer requests for permits and similar City services. Reporting relationship: Permit Services Supervisor Permit Service Representative I:
  • Provide customer service by answering phones; provide information as requested; collect and process payments; respond to requests for information;
  • Open and close permit lobby; welcome visitors; receive and process plans and applications;
  • Perform clerical duties including but not limited to data entry; create and maintain project files; fax or email information; and run various reports; 
  • Prepare and issue permits and licenses upon approval; 
  • Process electrical utility releases; balance cash receipts;
  • Prepare completed files and plans for document retention;
  • Perform other related duties as assigned;
  • Subject to 24-hour recall.
Permit Service Representative II:
  • Schedule and coordinate pre-construction meetings;
  • Provide support and assistance to Permit Service Representatives I, as assigned;
Permit Service Representative I High School Diploma or General Educational Development (GED) Certificate required; Permit Service Representative II: Two (2) years professional experience in a government permit granting agency or closely related field; a Permit Technician Certification from the International Code Council (ICC); and bilingual (Spanish) preferred.

Salary : $36,284 - $47,988

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