Demo

Public Safety Communications Operator

City of Montgomery, AL
Montgomery, AL Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 3/27/2025

Salary Information

Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade.

**A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies and MCCP Board Rules & Regulations**

Nature of Work

The fundamental reason this position exists is to receive emergency and non-emergency telephone calls from the public to the Montgomery Emergency Communications Center (ECC) using a highly specialized computer telephony system and software application and enter data received into a computerized dispatch system to assist dispatcher(s) with emergency response. The work responsibilities include processing emergencies; initiating and performing Emergency Medical Dispatch; query, enter and receive critical law enforcement information using local, state and national level database systems and performing department administrative/clerical duties. Public Safety Communications Operators report directly to a Public Safety Communications Supervisor.

Minimum Qualifications

Applicants must have a high school diploma or GED.

NOTE: Qualifying education, training and experience that provide the requisite knowledge, skills and abilities to perform the job will be considered.

Special Requirements

Applicant must pass the CritiCall exam, including the keystrokes per hour requirement. As a condition of continued employment, you must pass a background check and drug test. Must be willing to respond to the Emergency Communications Center when requested for man-made and natural disasters that could include working irregular hours, weekends, holidays and evenings. Employee must obtain and maintain certification for APCO Emergency Medical Dispatcher and NCIC. Must be 18 years old.

Kind of Examination

Applications are being accepted to fill current vacancies and any other vacancies that may occur during the life of the register. The current vacancies are with the City of Montgomery Emergency Communications Department. Applicants will be screened and qualified based upon education and experience as shown on the application. For this reason, applicants are urged to fill in the application form completely providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were. Based on the number of vacancies, if there are enough qualified applications received, a selection procedure will be administered to rank applicants on the register. Tied scores will not be broken. If there are not enough qualified applicants, they will be considered equally qualified and placed on the register in alphabetical order.

Complete an online application by visiting Montgomery Personnel Board's Online Employment Center. Paper applications are no longer accepted. Completed applications will be accepted online until 11:59 p.m. on the closing date. If there is no closing date, the announcement may be closed at any time without prior notice.

Additional Information

BENEFITS: Employees are offered a competitive benefits package which includes health, dental, and life insurance, paid annual and sick leave, paid holidays, and a retirement program.

DRUG TEST: Employment may be conditional upon the potential employee passing a pre-employment drug test. (The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use).

BACKGROUND CHECK: Employment may be conditional upon the potential employee passing a background check. (Candidates will be asked to provide consent prior to the administration of background checks.)

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Public Safety Communications Operator?

Sign up to receive alerts about other jobs on the Public Safety Communications Operator career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$40,081 - $50,816
Income Estimation: 
$56,220 - $78,495
Income Estimation: 
$61,776 - $80,827
Income Estimation: 
$40,081 - $50,816
Income Estimation: 
$56,220 - $78,495
Income Estimation: 
$61,776 - $80,827
Income Estimation: 
$41,887 - $58,988
Income Estimation: 
$56,220 - $78,495
Income Estimation: 
$40,081 - $50,816
Income Estimation: 
$38,992 - $47,847
Income Estimation: 
$56,220 - $78,495
Income Estimation: 
$41,887 - $58,988
Income Estimation: 
$40,081 - $50,816
Income Estimation: 
$47,543 - $64,320
Income Estimation: 
$56,220 - $78,495
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at City of Montgomery, AL

City of Montgomery, AL
Hired Organization Address Montgomery, AL Full Time
Salary Information Compensation plans are based on a multi-step progression system. The pay range reflects the entry lev...
City of Montgomery, AL
Hired Organization Address Montgomery, AL Full Time
Salary Information Compensation plans are based on a multi-step progression system. The pay range reflects the entry lev...
City of Montgomery, AL
Hired Organization Address Montgomery, AL Full Time
Salary Information Compensation plans are based on a multi-step progression system. The pay range reflects the entry lev...
City of Montgomery, AL
Hired Organization Address Montgomery, AL Full Time
Salary Information Compensation plans are based on a multi-step progression system. The pay range reflects the entry lev...

Not the job you're looking for? Here are some other Public Safety Communications Operator jobs in the Montgomery, AL area that may be a better fit.

Public Safety Communications Operator

Montgomery Personnel Board - Emergency Communications, Montgomery, AL

Public Safety Communications Operator

City of Montgomery, Montgomery, AL

AI Assistant is available now!

Feel free to start your new journey!