What are the responsibilities and job description for the Animal Services Assistant position at City of Moreno Valley?
THE POSITION
The position of Animal Services Assistant is crucial for providing first-line animal services contact with the public, both in person and by telephone. This role involves offering general information and assistance, performing a broad spectrum of clerical and office support functions, handling fee payments, and managing a variety of animals when needed. The Animal Services Assistant will play a vital role in ensuring smooth operations within the department by managing databases, compiling reports, maintaining records, and providing excellent customer service. This entry-level position demands a basic knowledge of animal services functions and operations, as well as a commitment to the Community Development Department’s mission of enhancing the quality of life for the residents of Moreno Valley.
Find additional information in the Animal Services Assistant job description.
IDEAL CANDIDATE
The ideal candidate for the Animal Services Assistant position is a compassionate, detail-oriented individual who excels in customer service and office support duties. This person should be adept at handling a variety of animals with care and empathy and possess a solid understanding of the laws, ordinances, and regulations pertaining to animal control and services. The ideal candidate should demonstrate proficiency in office management practices, correct English usage, and basic data gathering techniques. They must have the ability to type accurately, manage multiple tasks, and maintain organized records. Excellent communication skills, both oral and written, are essential, along with the ability to use tact and discretion in dealing with sensitive situations. The ideal candidate will be dedicated to supporting the department’s goals of providing rabies control, public veterinary services, pet adoptions, and humane education to the community.
MINIMUM QUALIFICATIONS
A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from high school or G.E.D. equivalent, and of one year of office administrative or clerical experience; or an equivalent combination of training and experience. An incumbent must be willing to handle animals in the course of employment.DISTINGUISHING CHARACTERISTICS
Animal Services Assistant is an entry-level, clerical and office support class in Animal Services. Incumbents are responsible for providing front-line customer-service and information to the public on animal services policies and procedures, as well as performing clerical and office support duties in support of department operations.
Animal Services Assistant is distinguished from other clerical and administrative support functions in that the former class requires basic knowledge of animal services functions and operations.
The Animal Services Division
The Animal Services Division provides animal care and protection services for our community. Operating under the Community Development Department, we are committed to providing:
- Quality humane animal services and sheltering
- Rabies control through investigation of animal bites
- Control of stray animals, licensing, and public education
- Public veterinary services
- Pet adoptions, lost and found services and humane education
- Enforcement of public safety
- Animal cruelty and nuisance ordinances
For more information about the Animal Services Division, please click here.
THE SELECTION PROCESS
Applicants possessing the MOST DESIRABLE qualifications at each level, based on a screening of required application materials, including the completed Supplemental Questionnaire, will be invited to continue in the selection process.
The City of Moreno Valley prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. As part of this commitment, The City of Moreno Valley will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodations are needed to participate in the interview process, please contact Human Resources at hr@moval.org or (951) 413-3045.
Salary : $42,120 - $59,301
