What are the responsibilities and job description for the Concession Worker - Aquatic Center position at City of Mustang?
CITY OF MUSTANG
Job Description
JOB TITLE: Concession Worker – Aquatic Center
Purpose of Position: This is a non-exempt position in the Parks and Recreation Department that provides customer service to customers at the Aquatic Center.
Pay Rate: $8.00hr
Part-time hours preferred: 15-20 hours per week
Plus a $500 End of Summer bonus (must work through the end of the season and an employee in good standing)
Reporting Relationships:
Reports to the Aquatic Center Concession Shift Leader.
Essential Duties:
- Maintain strong dedication to high quality customer service.
- Create a positive first impression with the general public through a professional and friendly demeanor including dress and personal grooming.
- Have a professional attitude that is reflected in all relationships with co-workers and the general public.
- Prepare and serve products for sale. Restock and maintain prepared foods.
- Greet customers, assist with orders, and follow procedures to fill orders quickly and accurately.
- Provide customer service at front window, answering questions and booking swimming lessons, pool parties, and other programs.
- Answer the phone and assist customers.
- Welcome guests, process passes and collect payments at gate.
- Keep concession area and equipment clean and safe to ensure a safe work environment.
- Follow all safety, city, and department policies and procedures in a calm and professional manner.
- Perform other duties as assigned.
- Must report to work on a regular and timely basis.
Qualifications:
- Training and Experience
- Training is provided.
- Customer service experience preferred.
- Knowledge, Abilities, and Skills
- Able to greet and engage with customers to give exceptional customer service.
- Good communication skills.
- Basic knowledge of computer, record keeping and the ability to make proper change
- License and Certificates
- Possess and maintain American Red Cross Adult and Pediatric CPR, AED, and First Aid Certification (or equivalent).
- Possess and maintain workplace harassment training and blood borne pathogen training
- Work Environment
- Work will be indoors and outdoors.
- Must be available to work nights and weekends. Occasional late hours on weekends.
- May be required to lift up to twenty-five (25) pounds and stock supplies.
Salary : $8