What are the responsibilities and job description for the Certification Analyst position at City of New Orleans?
Under supervision of the Director of Supplier Diversity act as an Office of Supplier Diversity (OSD) Certification Officer to perform the following duties:
- Act as the primary contact for new applicants and applicants seeking re-certifications for all OSD certification programs.
- Respond to general inquiries regarding the OSD programs including the status of pending certification and recertification applications.
- Conduct one-on-one meetings in the office with certification applicants and existing certified firms to assist them with completing certification application, identifying procurement opportunities and other OSD program outreach functions.
- Update and maintain OSD client files and records.
- Represent the OSD at outreach events, conducting presentations and/or conduct regularly scheduled in-house seminars providing step-by-step guidance on becoming certified through the OSD.
- Review certification application to ensure the information provided is complete and accurate and, if additional information is needed to complete the certification or re-certification process, request the information from the applicant in a timely manner and in accordance with OSD policies, procedures and guidelines.
- Conduct on-site visits of certification and re-certification applicant businesses.
- Summarize DBE applications and provide data and analysis of site-visit interviews and investigations for review by the Certification Coordinator and the Certification Appeals Committee.
- Prepare and send Certification application to the Certification Coordinator for review.
- Coordinate written and oral communications between the OSD applicants regarding certification approval, certification denials and other certification-related information.
- Work with the Director of the OSD and other OSD staff members to identify and communicate public bid, RFP and RFQ opportunities to firms in the OSD database and the DBE community at large.
- Work with the Director of the OSD and other OSD staff members to continually improve OSD programs, processes, policies and procedures.
- Assist the Director of the OSD and other OSD staff members with day-to-day certification, administrative and other duties as assigned.