Director of Office of Mold Assessment and Remediation Operations

The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 150,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.

The Healthy Homes Department, reporting to the Senior Vice President of Healthy Homes, oversees operationalizing environmental hazard compliance efforts. The Office of Mold Assessment and Remediation (OMAR) is responsible for managing mold assessment and remediation contracts, ventilation modernization contracts, performance management, case management of escalated repair cases, and providing technical assistance to support Public Housing Operations for mold remediation at NYCHA.

Responsibilities

Reporting to the Vice President of OMAR, with wide latitude for the exercise of independent judgment and initiative, the responsibilities of the Director include, but are not limited to the following:

• Lead NYCHA’s effort to comply with Baez and HUD Agreement requirements.
• Oversee a Team of staff managing NYCHA’s multi-million mold assessment and remediation contracts.
• Oversee a Team of staff managing NYCHA’s multi-million ventilation contracts to modernize roof fans and install dampers.
• Oversee a specialized Team of staff managing NYCHA’s field response for mold/leak inspections, mold cleaning, and mold resistant paint work as part of the Enhanced Oversight Program and
  
  

backlog reduction.

• Direct and supervise the Mold Response Unit to manages NYCHA’s response to mold and leak complaints escalated to the independent court appointed Ombudsperson Call Center and
  
  

NYCHA senior management.

• Lead full-time and seasonal staff. Maintain performance standards. Oversee time and attendance of direct reports and address performance concerns. Train and coach staff and develop
  
  

performance standards with subordinates to reach, or exceed, standards on a continuous basis. Initiate any corrective steps to modify or correct performance problems.

• Diagnose problems in a timely manner, evaluate and develop alternative courses of action with realistic objectives and time frames, and recommend and/or implement effective solutions with
  
  

proper documentation of analysis and results.

• Schedule work, monitor performance and manage inventory.
• Liaison with court appointed Independent Analyst and Independent Mold Assessors, the Plaintiffs, Ombudsperson, the Monitor, elected officials and resident leaders.
• Represent NYCHA in meetings.
• Prepare reports and presentations for external and internal partners on program progress.
• Interpret policies of the agency and ensure compliance with pertinent permits and regulations.
• Plan implement, monitor and/or evaluate initiatives crucial to NYCHA’s services to its residents.
• Manage technical assistance to ensure items are properly tracked, addressed, and dispositioned.
• Engage external stakeholders in the process of improving performance on key initiatives concerning MRU, OCC and court cases.
• Evaluate and adjust programs for quality, effectiveness to meet the resident and Authority needs.
• Oversee review of reports, QA inspection findings, and key performance metrics escalating issues for review.
• Provide field training and coaching sessions around mold, leaks and court cases to property management staff.
  
  

Additional Information

• For NYCHA employees: employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level
  
  

(if applicable).

• NYCHA residents are encouraged to apply.
  
  

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:

https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Minimum Qualifications

• A four year high school diploma or its educational equivalent, plus eight years of supervisory experience in the operation, repair and maintenance of large tenanted buildings; four years of which must have been in responsible charge of properties
  
  

having not less than seven maintenance and operations employees and at least 18 months of which must have been in an administrative capacity; or

• Education and/or experience which is equivalent to "1" above. However, all candidates must have at least four years of experience in responsible charge of properties having not less than seven maintenance and operations employees, at least 18 months of which must have in an administrative capacity.
  
  

Preferred Skills

• Property maintenance experience (preferably in public housing) with significant experience as a manager/supervisor. - Knowledge of laws and standards that apply to property management, mold assessment and remediation, OSHA Standards, local and state building codes Department of Housing and Urban Development (HUD) rules and regulations applicable to property management. - Proficient knowledge of building maintenance, mold assessment and remediation, and indoor environmental quality (lead- based paint, mold, pest, etc.). - Demonstrated knowledge of NYCHA’s operation, procedures, equipment, budget development, management and supervision. - Working knowledge of generally accepted accounting and budgeting practices excellent planning and organizational skills. - Excellent written and oral communication skills attention to detail accurate and capable of creating and delivering persuasive business communications. - Experience in administrating contracts and monitoring performance. - Strong leadership and staff development skills, ability to perform data analysis, prepare high-quality executive level reports, proficient with computer applications, including the MS Office. - Effective problem solver with the ability to negotiate solutions, work well in a fast-paced environment, strong ability to prioritize assignments, maintain professional and positive attitude. - Demonstrated accuracy, thoroughness and commitment to quality work. - Ability to recognize the nuances of business situations, makes sound business decisions expeditiously, with limited information, address controversial topics with tact and diplomacy maintain consistent overall focus on outcomes. - Proven track record of meeting and exceeding goals.
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $91,090.00 – $156,000.00