What are the responsibilities and job description for the Housing Assistant - Bilingual Spanish position at City of New York?
The LHD Application Unit is responsible for using all relevant HUD Regulations and NYCHA policy and procedures to accurately review and complete eligibility reviews and rentals for Housing Choice Voucher (HCV) applicants. The Applications Unit maintains the HCV programs waitlist verifies information about the applicants eligibility for the program conducts eligibility interviews completes VASH Project Based and RAD Project Based rentals. The unit also works in conjunction with the Correspondence Unit to respond to information requests and correspondences for other Leased Housing Units the Vice President NYCHAs Chair Board and Intergovernmental offices.
Reporting to the Manager for the Correspondence Unit the Housing Assistants responsibilities will include but are not limited to the following :
1.Interview applicants and determine eligibility.
2.Resolve applicant related issues.
3.Respond to Information requests and correspondences accurately and in a timely manner.
4.Gather and evaluate information to resolve complaints.
5.Conduct sex offender criminal background checks and other related verifications for the applicant.
6.Complete VASH Project Based and RAD Project Based Lease Up processes.
7.Communicate with tenants landlords and outside agencies to ensure and expedite the application process for the HCV and PB program.
8.Establish effective working relationships with internal and external customers.
9.Perform related duties as assigned.
Note : This position requires a candidate fluent in Spanish. Candidates must pass a Spanish proficiency test.
NOTE : IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.
NOTE : This position is open to qualified persons with a disability who are eligible for the 55a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55a Program. For detailed information regarding the 55a Program click on the link below :
Additional Information :
1.For NYCHA employees : this position is open on a direct transfer (lateral) basis and as a promotional opportunity.
2.For NYCHA employees : this vacancy is for a title which is normally filled through the Automated Transfer List System (ATLS). However employees applying to this location via the Automated Transfer List System (ATLS) must reapply to this vacancy posting to be considered for this position.
3.For NYCHA employees : employees applying for transfer promotional title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
4.NYCHA residents are encouraged to apply.
Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
Qualifications :
A baccalaureate degree from an accredited college; or
An associate degree or sixty semester credits from an accredited college and one year of satisfactory fulltime experience in housing management at a development or developments containing at least 150 apartments performing any one or a combination of the following duties : interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and / or resolving tenantrelated problems; or
A fouryear high school diploma or its educational equivalent and three years of satisfactory fulltime experience as described in 1 above; or
A satisfactory equivalent combination of education and experience as described in 1 or 2 above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory fulltime experience. However all candidates must have a fouryear high school diploma or its educational equivalent.
Foreign Language Requirement
Oral proficiency in a foreign language required by New York Citys Housing Authority. Such proficiency must be demonstrated by passing an oral test.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work : Employment Type :
Fulltime
