What are the responsibilities and job description for the JCC MANAGER position at City of New York?
The Street Homeless Solutions (SHS) Division runs a continuum of programs that help move street homeless clients from the street and into transitional and permanent housing. The programs include Outreach Safe Haven Stabilization Beds and DropIn programs. The program contracts outreach providers in New York City in every borough and within the subway system. The Joint Command Center (JCC) that conducts interagency rapid outreach deployment from a central location using precision mapping client information and rapid response to incoming notifications. This initiative partners existing homeless response and prevention programs with a series of new initiatives that have been designed to better identify engage and transition homeless New Yorkers to appropriate services and ultimately permanent housing.
The Department of Homeless Services is recruiting for two (2) Administrative Community Relations Specialists to function as JCC Managers who will :
Oversee the JCC Operations which includes both above ground and subway initiatives with special focus on the EOL initiative.
Support the unit in prioritizing daily outreach activities.
Supervise Community level staff.
Follow up to ensure completion of activity and assignment logs and end of the shift reports.
Be responsible for liaising with the Program Administrators.
Responsible for receiving incoming referrals triaging clients review vacancy and placement of clients.
Coordinate and participate in interagency joint operations with partnering city agencies which include DSNY DOT Parks Department and DOB.
Perform field supervision of staff.
Offer engagements perform assessments and participate in analysis of potential clients.
Respond to Special Projects in the field; develop comprehensive case summaries
Participate in Interdisciplinary Case Management Meetings.
Collaborative and coordinate resources for outreach special initiatives.
ADMIN COMMUNITY RELATIONS SPEC 1002F
Qualifications :
1. A baccalaureate degree from an accredited college or university accredited by regional national professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory fulltime community liaison community organization or community relations experience at least two years of which must have been in a broad administrative or policymaking capacity with responsibility for planning organizing coordinating developing evaluating and / or administering a large community service program or activity; or
2. A fouryear high school diploma or its educational equivalent approved by a States Department of Education or a recognized accrediting organization and eight years of satisfactory fulltime experience as described in 1 above at least two years of which must have been in a broad administrative or policymaking capacity with responsibilities as described in 1 above; or
3. Education and / or experience equivalent to 1 or 2 above. Undergraduate education above the high school level may be substituted for the community liaison community organization or community relations experience but not for the two years of broad administrative or policymaking experience described in 1 above at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison community organization or community relations experience but not for the two years of broad administrative or policymaking experience described in 1 above on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience up to a maximum of 2 years. However all candidates must possess a fouryear high school diploma or its educational
equivalent approved by a States Department of Education or a recognized accrediting organization and two years of fulltime experience in a broad administrative or policymaking capacity with responsibilities as described in 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work : Employment Type :
Fulltime
Key Skills
Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management
Vacancy : 1
