What are the responsibilities and job description for the Housing Stabilization Specialist - Case Manager III position at City of Norfolk, VA?
Description
The Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disability services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas.
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve.
The NCSB is seeking a Case Manager III for their Housing and Homeless Services division. The Housing and Homeless division serves individuals experiencing homelessness in Norfolk through a variety of programs including outreach, housing planning, emergency shelter, and supportive housing programs.
The Case Manager III will be responsible for the following duties:
- Provide comprehensive services to persons exiting Eastern State Hospital into the community.
- Provide housing stabilization services to persons housed with State PSH.
- Provide relationship development for landlord recruitment.
- Provide assistance to consumers in the housing application process and for training and support to ensure housing stabilization.
Essential Functions
- Active engagement of persons that are identified as ready be exited from the state hospital. Active engagement of persons residing in ROI properties, follow-up for effective engagement, and follow-through with making connections to housing and stabilizing existing housing.
- Keep and submit accurate documentation of activities, including the collection and documentation of required information.
- Provide activities to overcome barriers to successful housing attainment.
- Assist with the development of applications for housing programs.
- Provide services in a person-centered environment, utilizing best practices and methods as directed by the grant activities.
- Work in the field and in the office, plus providing services in community settings such as streets, public spaces, and benefits offices. Provides follow-along services to persons once housed to effectively transition them to those providing ongoing supports.
- Provide development of a housing acquisition plan based on the person's needs and preferences. Work effectively with rest of team to ensure ongoing work with consumer on the plan.
- Act as consumer advocate to ensure their voice is heard and barriers are overcome to meet critical and preference needs.
- Provide direct assistance including attending appointments with consumers.
- Provide crisis counseling and intervention when necessary.
Education/Experience
Two years experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations.
Preferred Experience:
Two years of experience preferably with persons experiencing homelessness and behavioral health disorders. Prefer direct experience assisting persons in gaining housing.
Additional Information & Requirements
- Valid Driver's License may be required depending on assignment.
- Certification in basic first aid and CPR, depending on area of assignment.
- QMHP - A preferred.
- Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.
Salary : $4,658 - $53,577
