Distribution Operators 1, 2, 3 or Trainee

General Description

Trainee $18.4218 - $23.9484
Operator I $21.0911 - $27.4185
Operator II $22.5675 - 29.3378
Operator III $25.8376 - $33.5889

GENERAL DESCRIPTION
This is an entry level water distribution operator position. Duties include semi-skilled labor and maintenance support work necessary for the completion of specific tasks performed by the various field crews. Works under the direct supervision of the Distribution Systems Supervisor.

Essential Job Functions

ESSENTIAL JOB FUNCTIONS

• Operates and assists in the operation of all equipment assigned to the Field Operations Division of the Utilities Department in accordance with departmental policies and procedures.
• Assists in the installation and repair of water mains and services, meters, water valves and fire hydrants.
• Performs manual labor as required such as digging holes and ditches, grounds keeping and maintenance for all water, and field operations facilities.
• Operates various hand and power tools as well as electric and gas-powered equipment used for the installation, repair and maintenance of water distribution systems and infrastructure.
• Performs general housekeeping duties as required, including but not limited to, operating, and maintaining vehicles, tools, and other operating equipment.
• Assists senior Field Operations personnel as required to include assisting in the maintenance of all water mains, hydrants and other system infrastructure.
• Performs a wide variety of customer service-related duties to include response to customer inquiries and wastewater issues, collaborate and coordinate with other departments as needed, and perform duties in the public eye while maintaining a highly professional public image and good customer relations.
• Assists with the meter retrofit program.
• Performs clerical work as needed to include but not limited to recording data, completing work orders, filing and records maintenance.
• Assist in establishing and maintaining Standard Operating Procedures.
• Responds to on call requests before or after standard scheduled hours and to work weekends and nights as required.
• Follow directions and make decisions to complete tasks designated by his/her direct supervisor.
• All other duties as assigned.
• Performs daily vehicle checks. Cleans trucks and performs minor maintenance, as needed.
• Performs tagging out of compliance meter and backflow devices.

Knowledge/Skills/Abilities

QUALIFICATIONS
Knowledge/Skills/Abilities:

• Knowledge of safe operation and maintenance of tools and equipment required to perform assigned tasks.
• Skilled in verbal and written communication along with strong customer service skills.
• Skilled in the use of small office equipment, including copy machines or multi-line telephone systems.
• Skilled in using computers for data entry, word processing and accounting purposes.
• Ability to perform heavy manual labor; drive trucks and operate other light and heavy equipment necessary to perform assigned duties.
• Ability to perform assigned work professionally, as neatly and quickly as possible to minimize inconvenience to the public.
• Ability to work in a team environment, follow direct instructions, and to establish and maintain effective working relationships with City officials, other agencies, departments, employees, and the public.
• Ability to be on call and to work weekends and nights as required.

Education, Experience, Licenses and Certifications

Education and Experience:

• 
  High School Diploma from an accredited high school or possession of an acceptable equivalency diploma.

All benefits are effective the 1st of the month following 30 days.

Aetna – Health Insurance

The City offers eligible employees the choice of 2 Open Access In Network plans and 1 Open Access PPO Plan. Premiums and co-pays are dependent upon your plan choice.

Cigna Dental– Dental Insurance

The City's dental plan is a PPO plan providing eligible employees with in network or out of network options. You are entitled to two (2) preventive care treatments per calendar year (6 months apart). There is a $1,500 lifetime maximum for Orthodontia (children up to age 19). Premiums will depend on which tier you choose.

EyeMed Vision Care – Vision Insurance

The City's vision plan allows eligible employees to stay in network or go out of network. Your co-pays will vary depending on the network you use. You are entitled to an exam, frames and lenses once every 12 months.

Cigna Life - Life, Voluntary Life, Dependent Life Insurance

The City offers eligible employees a basic term life insurance benefit equal to their annual salary up to a $75,000 maximum at no charge. You can purchase additional voluntary life insurance for yourself and your dependents.

Cigna – Short Term Disability

The City provides short term disability coverage to all eligible employees at no cost to the employee. This coverage is used in the event of an accident or illness outside of work. The plan pays 66.67% of your weekly salary up to a maximum of $1,000. Benefits begin on the 31st day of your disability. The City offers a buy-up to the Short Term Disability Benefit with a 7 day wait period.

E-Flex – Flexible Spending Account

A flexible spending account helps you pay out-of-pocket medical, dental, eye care, daycare and other expenses, with tax deferred money deducted from your paycheck each payroll. The maximum annual election is $2,500.00. Over-the-counter medications must be accompanied by a doctor's prescription although other medical supplies will still be eligible for reimbursement. This is a voluntary benefit.

Trustmark– Supplemental Polices

Trustmark Insurance Company offers voluntary supplemental Critical Illness/Cancer, Accident and Universal Life policies which are paid for by the employee.

LifeLock Benefit Solutions

Protect your personal information and defend against attacks with 24/7, proactive identity theft protection from LifeLock. This is an employee paid voluntary program.

ICMA-RC - Deferred Compensation Plans

The City offers eligible employees the opportunity to enroll in a deferred retirement plan. The money that is deducted from your paycheck each payroll is put into this account and is tax deferred at the end of the year. One-on-one meetings with each company are held quarterly so employees can speak with the representative confidentially on preparing for their retirement. This is a voluntary program.

Florida Retirement System – FRS

Eligible employees are enrolled in the Florida Retirement System with an 8 year vesting period. Employees contribute 3% of their gross earnings per payroll which is subject to change with the IRS.

Cigna – Employee Assistance Program

The City offers this program to all employees. This is a confidential counseling program for employees and their families. The City pays for 3 visits and if you choose to continue, you would use the specialist co-pay on your insurance plan. Counseling can include stress, alcoholism, family problems, marriage difficulties, financial trouble, depression, work/life and more.

VPI - Veterinary Pet Insurance

The City offers Pet Insurance as a voluntary benefit. This benefit is not payroll deducted.

Florida Prepaid College Board

Employees are eligible to enroll in college savings programs as well as 529 plans.

Educational Assistance Program

Employees are eligible for job-related or degree required educational assistance reimbursement up to $2,500 per fiscal year (subject to the availability of funds).

Paid Holidays

The City observes 13 paid holidays per year.

Sick Leave and Annual Leave

Full time employees accrue eight (8) hours per month starting on the first day of employment. Accruals and usage will appear on your pay stub each payroll. Full time employees accrue annual leave (vacation) bi-weekly, based on years of service.

Sick Leave Incentive

Employees receive an incentive of up to four (4) days per calendar year for every 250 hours remaining in their sick leave bank. Sick leave incentive days cannot be carried over to the next year.

Personal Leave

Employees are eligible for a maximum of two (2) personal leave days per calendar year when they have accrued 96 or sick more hours. This leave is approved by the department director through the department leave approval process.

Bereavement Leave

Employees are entitled to five (5) days of bereavement leave in the event of the death of an immediate family member. Employees should check the personnel policy or union contracts, whichever is applicable, for the definition of an "immediate family member".