Planner/Scheduler

General Description

Essential Job Functions

• Receives and reviews daily service requests; prioritizes and coordinates work schedules to meet work request objectives; identifies completion dates.
• Conducts field or site investigations including initial contact with the requesting individual or customer within three business days of receiving the service request or work order.
• Determines feasibility, cost-effective solutions, scope, priority, and resource (labor, material, equipment) requirements for work.
• Coordinates with supervisors, superintendents, managers, and others within the division or department in the planning and scheduling of work.
• Updates work orders in the Work Management System as necessary after work is estimated and scheduled, assigned, and completed.
• Provides customers with schedules of planned work and updates on any changes in work schedules.
• Plans, estimates, and schedules routine and preventive maintenance work.
• Prepares and submits purchase requisitions for materials, equipment, and tools relating to planned work.
• Implements, coordinates, and enforces safety programs and practices in support of operations.
• Evaluates and anticipates safety situations and implements appropriate remedies including safety trainings.
• Generates reports to verify accuracy of work order information entered in the Work Management System.

Knowledge/Skills/Abilities

• Knowledge of basic principles, standards and practices of assigned department.
• Knowledge of appropriate city, state and federal safety practices, procedures, and regulations.
• Skilled in effectively dealing with the public to resolve sensitive disputes or service requests.
• Skilled in communication and proactive communication style, both written and orally.
• Ability to investigate, research, and evaluate maintenance and construction issues to determine technically sound, feasible and cost effective procedures.
• Ability to plan, schedule and evaluate quality and quantity of work needed to accomplish work goals.
• Skilled in reading plans and to interpret and apply the knowledge from the plans in the field.
  • Skilled in arithmetic and geometry to calculate and determine volume, area, distance, and elevation.
  • Skilled in the use computer software (Word, Excel, PowerPoint, etc.) and enter data accurately from a wide variety of source documents.
  • Ability to plan, organize and use mature judgment in evaluating situations and making decisions in accordance with established policy.
• Ability to establish and maintain effective working relationships with the public and other employees

Education, Experience, Licenses and Certifications

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  Possession of and the ability to maintain a valid Florida driver’s license is required.

Emergency Response Responsibility

Every City employee has emergency response responsibilities, though not every position will require routine assignments during an emergency event. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the employee's official job description. Assignments in support of emergency operations may be extensive in nature, with little advance notice, and may require employees to relocate to emergency sites with physically and operationally challenging conditions.

Hiring Range Statement

Please note, the hiring pay range for this position is the minimum up to a rate equal to or less than the midpoint of the salary range.

Veterans Preference Statement

The City of North Port, FL is an Affirmative Action/ADA/Veterans’ Preference and Equal Opportunity Employer. Women, Minorities, and Persons with Disabilities are Encouraged to Apply.

All benefits are effective the 1st of the month following 30 days.

Aetna – Health Insurance

The City offers eligible employees the choice of 2 Open Access In Network plans and 1 Open Access PPO Plan. Premiums and co-pays are dependent upon your plan choice.

Cigna Dental– Dental Insurance

The City's dental plan is a PPO plan providing eligible employees with in network or out of network options. You are entitled to two (2) preventive care treatments per calendar year (6 months apart). There is a $1,500 lifetime maximum for Orthodontia (children up to age 19). Premiums will depend on which tier you choose.

EyeMed Vision Care – Vision Insurance

The City's vision plan allows eligible employees to stay in network or go out of network. Your co-pays will vary depending on the network you use. You are entitled to an exam, frames and lenses once every 12 months.

Cigna Life - Life, Voluntary Life, Dependent Life Insurance

The City offers eligible employees a basic term life insurance benefit equal to their annual salary up to a $75,000 maximum at no charge. You can purchase additional voluntary life insurance for yourself and your dependents.

Cigna – Short Term Disability

The City provides short term disability coverage to all eligible employees at no cost to the employee. This coverage is used in the event of an accident or illness outside of work. The plan pays 66.67% of your weekly salary up to a maximum of $1,000. Benefits begin on the 31st day of your disability. The City offers a buy-up to the Short Term Disability Benefit with a 7 day wait period.

E-Flex – Flexible Spending Account

A flexible spending account helps you pay out-of-pocket medical, dental, eye care, daycare and other expenses, with tax deferred money deducted from your paycheck each payroll. The maximum annual election is $2,500.00. Over-the-counter medications must be accompanied by a doctor's prescription although other medical supplies will still be eligible for reimbursement. This is a voluntary benefit.

Trustmark– Supplemental Polices

Trustmark Insurance Company offers voluntary supplemental Critical Illness/Cancer, Accident and Universal Life policies which are paid for by the employee.

LifeLock Benefit Solutions

Protect your personal information and defend against attacks with 24/7, proactive identity theft protection from LifeLock. This is an employee paid voluntary program.

ICMA-RC - Deferred Compensation Plans

The City offers eligible employees the opportunity to enroll in a deferred retirement plan. The money that is deducted from your paycheck each payroll is put into this account and is tax deferred at the end of the year. One-on-one meetings with each company are held quarterly so employees can speak with the representative confidentially on preparing for their retirement. This is a voluntary program.

Florida Retirement System – FRS

Eligible employees are enrolled in the Florida Retirement System with an 8 year vesting period. Employees contribute 3% of their gross earnings per payroll which is subject to change with the IRS.

Cigna – Employee Assistance Program

The City offers this program to all employees. This is a confidential counseling program for employees and their families. The City pays for 3 visits and if you choose to continue, you would use the specialist co-pay on your insurance plan. Counseling can include stress, alcoholism, family problems, marriage difficulties, financial trouble, depression, work/life and more.

VPI - Veterinary Pet Insurance

The City offers Pet Insurance as a voluntary benefit. This benefit is not payroll deducted.

Florida Prepaid College Board

Employees are eligible to enroll in college savings programs as well as 529 plans.

Educational Assistance Program

Employees are eligible for job-related or degree required educational assistance reimbursement up to $2,500 per fiscal year (subject to the availability of funds).

Paid Holidays

The City observes 13 paid holidays per year.

Sick Leave and Annual Leave

Full time employees accrue eight (8) hours per month starting on the first day of employment. Accruals and usage will appear on your pay stub each payroll. Full time employees accrue annual leave (vacation) bi-weekly, based on years of service.

Sick Leave Incentive

Employees receive an incentive of up to four (4) days per calendar year for every 250 hours remaining in their sick leave bank. Sick leave incentive days cannot be carried over to the next year.

Personal Leave

Employees are eligible for a maximum of two (2) personal leave days per calendar year when they have accrued 96 or sick more hours. This leave is approved by the department director through the department leave approval process.

Bereavement Leave

Employees are entitled to five (5) days of bereavement leave in the event of the death of an immediate family member. Employees should check the personnel policy or union contracts, whichever is applicable, for the definition of an "immediate family member".