What are the responsibilities and job description for the WATER DISTRIBUTION SYSTEM OPERATOR position at City of Norwich?
Position is open until Thursday, February 20, 2025, at 4:30 PM EST
General Description:
Under the direction of the assigned supervisor, the Water Distribution System Operator performs a variety of operations and maintenance duties associated with distributing and producing water.
ESSENTIAL JOB FUNCTIONS:
- As assigned, assists in the efficient operation and maintenance of the water distribution system.
- Operates or assists in operating water distribution facilities, including operation of machinery and equipment.
- Responds to reports of leaks/breaks or abnormal conditions in the distribution system as assigned and locates leaks/breaks.
- Performs or assists in performing minor maintenance of distribution equipment.
- Performs or assists with maintenance of facilities and grounds.
- Performs or assists with performing cross connection inspections and testing.
- Keeps records of cross connection inspection and testing as assigned.
- Collects and records distribution system data and prepares or assists in preparing maintenance records and operational reports as assigned.
- Collects or assists in collecting samples, performing routine field analyses and recording results as assigned.
- Remains current with public safety codes and regulations as they apply to the services provided.
- Performs or assists with turning on and shutting off water mains, services, and fire lines.
- Flushes or assists in flushing the water distribution system to ensure water quality.
- Operates, tests, maintains and repairs water valves and hydrants.
- Performs or assists in performing water distribution system leak testing.
- Interacts with customers regarding inquiries, complaints and concerns in a courteous, effective and timely manner.
- Performs other duties as assigned.
RELATED DUTIES:
- Participates in cross functional work teams and committees to evaluate and/or improve processes and promote the overall goals of NPU.
- Works with management and fellow employees to identify and correct health and safety concerns.
- Participates in setting group goals, assessing group accomplishments and providing feedback for continuous process improvement.
QUALIFICATIONS
Education and Experience:
- A high school diploma or equivalent.
- Two (2) years of water distribution experience preferred.
- Must possess or obtain a State of Connecticut Grade II Water Distribution License within two (2) years of employment.
- Must possess or obtain a State of Connecticut Cross Connection license within two (2) years of employment.
- Must possess or obtain a certification from the State of Connecticut Department of Health for the Surveying of Facilities for compliance with regards to backflow and cross connection within two (2) years of employment.
- Must possess a valid State of Connecticut Driver’s License.
Knowledge, Skills & Abilities:
- Working knowledge of tools, methods, materials and equipment associated with the treatment and distribution of quality drinking water in compliance with regulatory and industry standards.
- Working knowledge of the hazards associated with plant and distribution system operations
- Demonstrated aptitude for learning and keeping current with rapidly changing technical information.
- Basic understanding of mechanics, electricity, and electronics.
- Working knowledge of state (DPH & DEEP) and federal (EPA) water regulations.
- Ability to make accurate mathematical calculations.
- Ability to gather information, prepare reports, and maintain inventory.
- Must be computer proficient including MS Office, GIS/GPS, and customer information systems.
- Ability to understand and follow written and oral instructions.
- Ability to follow safety rules and procedures.
- Demonstrated ability to operate within established policies, practices and regulations.
- Demonstrated ability to interact positively, professionally and proactively with customers, external contacts and contractors.
- Ability to instill confidence by resolving customer problems in a prompt, courteous and timely manner. Able to use interpersonal skills and technical knowledge to extract information from the customer and explain technical problems/solutions.
- Ability to maintain and enhance NPU’s public image.
- Ability to work under pressure.
- Strong communication skills.
PHYSICAL DEMANDS:
The physical demands for this position are extensive and cannot be summarized effectively. They are described in the Functional Job Description, which will be provided to candidates who receive an offer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Important Information
In order to be considered applicants must demonstrate on their application that they meet the minimum qualifications as stated in the job announcement.
You must reside within the City of Norwich 60 miles from Norwich within one year of appointment.
Examination will consist of 100% written OR 100% oral OR 100% experience and training.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Disclaimer
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.Exempt : No
Type : FT Employee
Department : Public Utilities
Location : 2
