Assessing Coordinator

Assessing Coordinator for the City of Novi, MI

Join the City of Novi as a Full-Time Assessing Coordinator and immerse yourself in a dynamic and supportive environment that prioritizes excellence and problem solving. This onsite role in Novi offers the unique opportunity to work closely with dedicated professionals who share a passion for customer-centric service and community enhancement. With an annual salary of $56,184.00, you'll be recognized for your contributions while actively engaging in a role that has a meaningful impact on the lives of residents and property owners.

You'll thrive in a flexible and energetic culture that empowers you to innovate and excel in your role. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, Life Insurance, Health Savings Account, Competitive Salary, and Paid Time Off. If you're ready to take the next step in your career and make a difference in the community, apply today!

What does an Assessing Coordinator do?

As a new Assessing Coordinator at the City of Novi, you can expect a balanced and engaging workday from Monday to Friday, 8:00 AM to 4:30 PM. You will provide front-line customer service to Novi's taxpayers, processing property transfer documents and principal residence exemptions. Daily and weekly tasks include reviewing deeds and other documents, and accurate data entry into our assessing database. Additional responsibilities include: prepare documents for boards of review, create and maintain filing and record systems, assist residents, title companies and Realtors with inquiries related to property assessments and property taxes. The assessing coordinator researches and processes Freedom of Information Act requests (FOIA), creates basic reports in Word and Excel, proofreads documents and creates letter correspondence to taxpayers. Some data entry of field work and sketching of residential houses in Apex software may be required.

Regular meetings with team members will keep you aligned with departmental goals and foster a culture of open communication. Ongoing assessing-related training will be provided.

What you need to be successful

To thrive as an Assessing Coordinator at the City of Novi, strong organizational and customer service skills are essential. You should possess excellent attention to detail, and have solid data entry and keyboarding skills. Effective communication skills are crucial, as you'll frequently interact with residents and collaborate with colleagues; being able to convey complex information in an understandable way is key. Additionally, strong problem-solving abilities will empower you to navigate challenges and identify innovative solutions to assessment-related issues. A background in real estate, local government, title company or a legal office would be helpful, but not necessary.

A customer-centric attitude is necessary to address inquiries and concerns, demonstrating a commitment to service excellence. Time management skills will help you prioritize tasks, ensuring you meet deadlines while maintaining quality in your work. Ultimately, a proactive mindset and a willingness to learn will set you apart and contribute to your success in this vital role.

The Assessing Coordinator position is covered under the Michigan Association of Public Employees union contract which can be found here: : https://cityofnovi.org/services/human-resources/contracts-and-administrative-personnel-policy/

Salary: $56,184.00, per the collective bargaining agreement.

Why should you work for the City of Novi? We have great benefits!

• Cafeteria Health Insurance Plan with three different medical plans to choose from (PPO, HMO, HSA). Effective upon date of hire
• Dental insurance paid 100% by the City of Novi
• Life Insurance paid 100% by the City of Novi
• 401a Defined Contribution retirement plan with 10% employer contribution
• Retiree Health Savings Account with a 3% annual employer contribution
• Generous time off benefits upon hire
• 14 paid holidays
• Optional Roth IRA, 457, and 529 savings plans
• Tuition reimbursement and Public Service Loan Forgiveness Eligibility
• Wellness Reimbursement Program - including gym membership reimbursement and mental health app reimbursement; 24/7 access to on-site fitness facility
• Employee Wellness & Engagement program. Past events have included Mental Health Awareness Seminars, Cooking Well series, Flu Shot Clinics, and Heart & Vascular Screenings

All offers of employment are contingent upon passing a background check, a physical examination, and a drug screen (we test for marijuana).

Questions about the Assessing Coordinator position or application accommodation requests can be directed to the Human Resources department by email at humanresources@cityofnovi.org or by phone at 248-347-0452. Promotion of diversity is fueled by the desire to seek equality of opportunity for all persons. The City of Novi is an Equal Opportunity Employer and a Drug-Free Workplace.