ACCOUNT CLERK

City of Ormond Beach Job Description Account Clerk Summary : Performs customer service, accounting, and administrative tasks in the accounting and utility billing areas of the Finance Department. Essential duties and responsibilities listed below may vary based on the employee's assignment within the department.Essential Duties and Responsibilities : Serves as front line customer service representative for all utility billing account services.Performs all necessary functions to initiate new utility customer accounts on City's software system, including setting services and rates for new locations and verifying billing information. Receives, enters, and balances cash and credit card receipts for utility customers, building permits, occupational licenses, and other City department accounts, and prepares related bank deposits.Maintains daily batch information; balances deposit slips, credit card reports, and ACH debits / credits. Prepares bank reconciliation for all City receipts.Performs administrative tasks such as data entry, filing, and preparing reports. Must be available for overtime and emergency call-outs when necessary.Assists in preparation for, response to, and recovery from, the impacts of a wide variety of disasters or emergency situations and may be temporarily assigned to other duties, locations, and shifts.Meets attendance requirements.Promotes positive customer service environment internally and externally.Performs other job related functions as assigned. Supervisory Responsibilities : NoneEducation and / or Experience : High school diploma, GED, or equivalent recognized certificate supplemented by one (1) year of customer service in a similar office environment.Qualification Requirements : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Knowledge of office practices, procedures, and equipment.Basic skill level using Microsoft Office products.Communicate effectively both orally and in writing and project a consumer friendly environment.Ability to learn municipal utility billing software, practices, and procedures.Ability to make computations and tabulations with speed and accuracy. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully meet the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Long periods of sitting and / or standing at designated work station.Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.Position : 1002001 Type : INTERNAL & EXTERNALGrade : PAY GRADE 107Posting Start : 02 / 18 / 2025Posting End : 12 / 31 / 9999MINIMUM HOURLY RATE : $16.38

Salary : $16