What are the responsibilities and job description for the Learning and Development Specialist position at City of Overland Park?
The City of Overland Park has a full-time Learning and Development Specialist position available in the Human Resources Department.
Summary :
JOB SUMMARY STATEMENT : The Learning and Development Specialist role will focus primarily on : Facilitating training sessions fromon-boarding to continued development to refresher training. This position assists with assessment, evaluation, and
development of both existing and new training programs and materials. The role is responsible for the development and
delivery of learning experience across the assigned area of responsibility as well as providing consultation through the
assessment, evaluation, and development of both existing and new training programs and materials.
Responsibilities :
DUTIES AND RESPONSIBILITIES :
- On-boarding employees and contingent workers to ensure they have the knowledge, skills and abilities to meet
customer expectations and enterprise goals.
and performance records to determine opportunities for review and retraining needs that may be associate
specific.
or process changes require training.
related to business objectives or client needs.
with established content standards using various authoring tools (KMS, MS Word, Dreamweaver, Flare, etc.).
documentation flow and storage.
Coaching Guides, blended learning modules, and e-learning modules to meet Program Specific Procedures,
Compliance, Standard Operating Procedures, knowledge, and adherence.
resolution, and procedural knowledge.
training programs and sessions that add value in supporting the goals and initiatives of the business.
our curriculum and practices.
providing solutions to difficult technical issues associated with specific projects.
Requirements : Other information :
EDUCATION & SPECIAL LICENSE(S) / CERTIFICATIONS :
EXPERIENCE :
SKILLS :
1. Ability to motivate employees, provide thought leadership and forward thinking
2. Demonstrated ability to meet multiple deadlines and manage heavy workload
3. Strong organizational skills, detail oriented and ability to multitask
4. Strong prioritization skills, able to handle multiple projects at once
5. Excellent presentation, facilitation and communication (verbal and written) skills
6. Proficient knowledge of Microsoft package, particularly on Word, Excel and PowerPoint
7. Understanding of adult learning principles and techniques
8. Excellent internal and external customer service skills
9. Experience with e-learning authoring tools, HTML expert, knowledge management tools preferred
10. Ability to identify customized strategies and tactics for success in training delivery
11. Able to problem solve and think analytically
MENTAL REQUIREMENTS :
1. Ability to read and comprehend city, state, and federal regulations
2. Ability to prioritize work
3. Ability to meet deadlines
4. Ability to recognize and protect confidential information
5. Ability to train and guide others
6. Ability to work on several projects at once
7. Ability to work in a hectic environment with many interruptions
8. Ability to perform basic math and apply basic accounting principles
9. Ability to work independently
10. Ability to learn and understand PC software applications
11. Alpha and numeric recognition
PHYSICAL REQUIREMENTS :
1. Exposure to extreme environmental conditions
2. Exposure to loud noises
3. Ability to distinguish smells
4. Ability to identify and distinguish colors
5. Ability to speak to individuals or groups for an extended period of time
6. Ability to operate various office equipment such as copier, scanner and personal computers
SEE ESSENTIAL FUNCTIONS BELOW FOR ADDITIONAL PHYSICAL REQUIREMENTS
SUPERVISORY RESPONSIBILITY (Direct & Indirect) :
The preceding job description has been designed to indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of
all duties, responsibilities, and qualifications required of employees assigned to this job
No City residency requirement.
Must successfully pass a background check, drug screen, physical exam and essential functions test.
Normal Work Hours : 8 : 00 a.m.-5 : 00 p.m., Mon.-Fri.
Salary Range :
Application Deadline : Open until filled
Benefits : Full-time
All applicants must be legally eligible to work in the United States and proof of eligibility must be provided if selected for hire.
EO / M / F / D / V
