What are the responsibilities and job description for the Police Clerk position at City of Ozark?
Job applications can be acquired from Ozark Police Department Monday-Friday, 7:00 A.M. to 5:00 P.M or online at . If you have any questions, please contact the Ozark Police Department at 417-581-6600. Ozark Police Department, 201 E Brick Street, Ozark, MO 65721.
Interested applicants should submit applications electronically to Support Services Commander, Lt. Jared Drye at j.drye@ozarkpd.org, or turn it into the Ozark Police Department before 3:00 pm, February 28, 2025.
City Of Ozark
Police Clerk
Pay Grade: NS-1
Employment Status: Full-Time
FLSA Status: Non-Exempt
Direct Supervisor: Support Services Supervisor
Supervisory Responsibility: N/A
Primary Work Location: Indoor work environment
Certification: MULES Terminal Operator, MO Notary Public
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Job Summary
Performs a wide variety of duties including administrative support work for the Ozark Police Department and customer service, reception and general clerical duties.
Supervision
Under the direct supervision of the Support Services Supervisor.
Duties & Responsibilities
· Answer phones; conference calling.
· Assist citizens walking into the police department. Evaluates requests and complaints. Handles minor items at the office or contacts an officer or supervisor if indicated. Provides copies of reports requested by citizens who have had contact with the department.
· Assist officers with victims/suspect information and criminal histories and assist officers with searches for information on suspect persons and vehicles via the M.U.L.E.S. computer.
· Type letters, memoranda, reports forms and statements.
· Filing; mailing.
· Replying by phone, in person or by correspondence to inquiries from the public; supply general information on departmental policies and procedures; referring more difficult inquiries to the appropriate official; provide basic secretarial services of a routine nature.
· Prepare departmental reports for presentation to senior officers.
· Maintain police reports and records; responds to requests from insurance companies, collects fees concerning reports.
· Assure that the Prosecuting Attorney is kept current on police reports and matters concerning police cases scheduled for municipal court.
· Serve as a witness to court ordered child exchange between parents. Many times, the judge orders the exchange to take place at the Ozark Police Department.
· Custodian of Records – receives and responds to all subpoenas. Process and enter all reports into the computer and check that the report matches the call for service entry. Make copies and route all reports to the proper agency.
· Liaison between Ozark Police Department and Missouri State Highway Police M.U.L.E.S system. Responsible for the M.U.L.E.S terminals and for insuring proper use of the system by members of the Department.
· Prepare and submit accident reports to the State.
· Completely monthly reports of crime statistics and enters all tickets into the dissemination log.
· Conduct local background checks for the armed forces and for other government agencies.
· Enter all warrants brought over by the municipal court into the M.U.L.E.S. system.
· Validate warrants that have been entered into the M.U.L.E.S. system.
· Process fingerprints cards.
· Update an emergency contact list for businesses.
· Comply monthly departmental statistical reports.
· Enter all DWI reports for tracking.
· Enter information from traffic stop reports into the Racial Profiling database and compare information to traffic stops and tickets written by officers.
Important Functions
Proficient with the department’s RMS, computer software, including but limited to Microsoft Word, Excel, Publisher, PowerPoint, and operates department vehicles as needed.
All Police Department employees, regardless of rank, status, grade, or pay:
· Shall serve as good role models; and
· Shall adhere to the City of Ozark and the Ozark Police Department’s Policy manuals; and
· Shall take necessary safety precautions to ensure the safety of themselves and others; and
· Shall undergo required training and cross-training; and
· Shall cooperate as part of the team, and as such, assist and/or assume the duties/responsibilities of other employees when directed and/or as needed; and
· Shall exhibit strong customer service not only with the general public, but with our internal customers as well (i.e., other City employees); and
· Shall ensure that those who report to them, if applicable, are adequately trained and cross-trained; and may be required to mentor, train, coach, and monitor other employees, volunteers, program participants, etc.
Required Knowledge, Skills & Abilities
Any combination of education, training, and experience providing the following knowledge, skills, and abilities:
Modern office practices and procedures; accurate grammar, spelling, punctuation and standard English usage; business correspondence formats; record keeping and filing system methods; basic math as necessary for various statistical reports.
Read, interpret, explain and apply a variety of information, often of a complex nature, including applicable laws, department procedures, records, reports, etc.; utilize sound judgment; maintain a high degree of confidentiality; handle a large volume of public contact including diffusing potentially negative situations; accurately prepare and maintain records and reports requiring attention to detail; type accurately at a rate of approximately 30 words per minute; utilize appropriate computer software applications; follow oral and written instructions; communicate effectively both verbally and in writing; perform effectively as a member of a team in carrying out the city's stated mission and philosophy; deal effectively and courteously with a diverse group of associates and the general public; present an overall professional image; perform the essential functions of the job without posing a direct threat to the health and safety of others.
Education, Training, & Experience
Requires a minimum of 2 years’ experience in a multi-task, high public contact work environment or law enforcement experience that would provide the incumbent with the necessary knowledge, skills and abilities.
Physical Requirements
Performs bending, sorting, and reaching to both ground level and overhead; pushes and pulls up to 50 pounds; holds and grips objects; operates a computer keyboard.
Working Environment
Primarily indoors with heating and cooling regulated in an office environment, possible exposure to disease or potentially violent situations.
Licensing/Certification
Ability to obtain and maintain state certification as a MULES terminal operator as required by departmental assignment. The ability to obtain and maintain Notary certification with the state of Missouri as required by department assignment.
Miscellaneous Requirements
Must possess a valid driver’s license.
Must be able to successfully complete a security background investigation.
Must be able to work any assigned shift with varying days off.
Must pass pre-employment drug testing.
Subject to the City’s drug and alcohol prevention and abuse ordinances.
The City of Ozark provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or any other characteristic protected by law. In addition to federal law requirements, the City of Ozark complies with applicable state and local laws governing nondiscrimination in employment. The City of Ozark will provide reasonable accommodation for qualified individuals with disabilities. All individuals hired will be required to provide documentation to establish identity and employment authorization as a condition of employment.
I have read the foregoing job description in its entirety and understand its concepts. I can perform the essential functions outlined with or without reasonable accommodation under the Americans with Disabilities Act.
**This position description is a general guideline for work behavior and is not intended to be a comprehensive listing of all job duties. Therefore, it is also not, nor can it be implied to be, a contract of employment. The contents of this position description may be changed without notice, and employment may be terminated by either party, at will.
Last Revision: January 2025
Job Type: Full-time
Pay: $17.14 - $22.74 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $23