Revenue Technician I

JOB DESCRIPTION:

Under direct supervision of the Revenue Manager, handles a large volume of telephone, email, and walk-in customers regarding various licenses, fees, and revenue collection. Requires highly precise and accurate work in processing large volumes of data and performing various clerical duties. Conducts financial audits of taxpayers and/or analytical reviews. Assists with the processing, and collecting of revenue for various licenses, property taxes, and all other types of municipal receipts and user fees.

ILLUSTRATIVE DUTIES:

• Assists personnel from other agencies, attorneys, and financial institutions.
• Accepts all manner of tax payments, fees, and occupational license payments, and issues licenses to customers.
• Performs data entry to cash receipts systems, occupational licenses, permits, fees, and any other accounts receivable, and/or property tax-related filings.
• Draft and type routine business communication.
• Prepare daily bank deposits and balance cash drawers.
• Issue new business licenses.
• Demonstrate the ability to perform math calculations. Review business tax returns to calculate and Process tax liabilities and remittances.
• Process miscellaneous cash receipts.
• Processing and collection of real estate and tangible property tax.
• Process reconciliations.
• Ability to strictly follow policies and procedures.
• Communicate understanding of local tax ordinance, state, and federal tax law
• Performs other duties as assigned.
• Must establish and maintain effective working relationships with all customers and co-workers.
• Plan work in an efficient manner ensuring deadlines are met.
• High tolerance for systematic and repetitive work.
• Must demonstrate the ability to deal with confidential matters tactfully.

QUALIFICATIONS:

Bachelor’s degree in accounting or related field and/or two (2) years progressive experience in the accounting field; strong interpersonal skills; and/or equivalent combination of training and experience which evidences an advanced knowledge of business and accounting. Auditing experience is preferred but not required. Demonstrate clear and concise verbal and written communication skills to articulate and explain solutions. Proficiency with Microsoft Excel and Word. Must be bondable.

PHYSICAL REQUIREMENTS:

Ability to operate a computer keyboard and desk calculator. Ability to handle large printouts or files (up to 30 pounds); and bend or stoop to reach low file drawers. Ability to read and copy from one document to another.

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of the City’s policies and procedures; revenue collection procedures; collection techniques; and all pertinent governmental accounting reporting requirements. Ability to communicate effectively in oral and written form. Develop and maintain effective working relationships. Ability to operate 10 key calculators. Capability to calculate mathematical problems; maintain accurate records; post and key data accurately into database spreadsheets, tax bills, property records, or other accounting records as required; follow moderately complex oral and written instructions; sort items according to established guidelines; gather, collate, file and classify information and data; prepare concise and meaningful and accurate reports and documents; draft and type routine business communication; manage challenging interpersonal interactions; work with the public; and develop good working relationships.