What are the responsibilities and job description for the Recreation Leader - Front Desk position at City of Palm Beach Gardens?
This position is responsible for processing recreational program registrations and facility reservations, answering phones, greeting patrons, conducting retail sales, and processing deposits at the Burns Road Community Center or Aquatic Complex. Strong customer service skills are preferred. This position works a flexible schedule, including evenings, weekends, and holidays.
Regular part-time and on-call positions available.
(Essential functions, defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class.)
- Provides a high level of customer service to patrons utilizing recreation facilities and programs pleasantly and helpfully to handle their concerns effectively.
- If necessary and meets minimum qualifications, drive passenger vehicles to transport program participants and/or pickup goods/supplies.
- Responsible for communicating positively and effectively with peers, managers, patrons, and the public.
- Monitor patrons’ health, welfare, and safety utilizing facilities and participation in programs. Takes action accordingly.
- May assist the Recreation Specialist in preparing reports.
- Utilizes software programs in assigned areas.
- Requires recognition with emergency situations and ability to take action based upon position responsibility and training.
- Utilizes the phone system effectively and efficiently.
- Thoroughly completes assigned task for programs, events, and facilities as assigned.
- Carries out program and lesson plans that are assigned for the position.
- Responsible for seeking information to grow to best serve the community.
- In declared city emergencies, assumes a role in the execution of Department response tasks.
- Performs any other related duties as requested or assigned.
- Has a high school diploma or some high school with the required certifications.
- Has one year of related experience or qualified certifications with successful completion of a shadow training period.
- Has the required certifications if required by a position under this classification.
- Valid State of Florida Driver’s License with good driving record if required by position.
- Has, or the ability to obtain hands only adult/child CPR within 6 months of employment.
Salary : $16
