Seasonal Recreation Assistant

• Collects fees, check passes, and punches cards at Pier, Pool, and Senior Center.

• Counts monies and makes daily deposit drops; completes receipt book.

• Monitors activities at all assigned location.

• Assists customers with questions and program information.

• Answers telephone, provides information, and takes messages.

• Maintains a clean and tidy work area.

• Prepares and sells concessions, assists with tracking inventory.

• Supervises youth and adult sports league games and tournaments.

• Assists in maintaining sports equipment inventory.

• Assists in the selection of teams.

• Supervises special events.

• Collects trash and cleans restrooms.

• Assists in maintaining sports fields.

• Turns lights on and off at sports facilities.

• Prepares buildings for rental events.

• Performs other duties as assigned.

• Depending upon assignment, may be required to obtain a Florida Food Handler’s license within first week of hiring.

• Depending upon assignment, current CPR, AED and/or First Aid certifications may be required at the time of employment.

• Any combination of education and experience which provides the required knowledge, skills and abilities to perform the job.

• Knowledge of customer service principles and practices.

• Knowledge of department policies and procedures.

• Knowledge of point-of-sale and cash handling principles.

• Knowledge of sports field preparation principles.

• Knowledge of concessions policies and procedures.

• Knowledge of computers and job-relates software programs.

• Skill in problem solving.

• Skill in interpersonal relations.

• Skill in oral and written communication, with various audiences.

• Ability to balance cashiering transactions, prepare cash deposits and process refunds.

• Ability to provide quality customer service.

• Ability to read, interpret and apply operating policies and procedures.

• Ability to work evenings, weekends and holidays, and/or flexible schedules.

• General Expectations (not a comprehensive list)

• 1st year team member – master safety protocols and the responsibilities related to the job description.
• 2nd year team member – effectively provide mentoring to new team members as assigned, assist in training exercises.
• 3rd year team member – independently conduct in-service training as assigned.
• 4th year team member – ability to mentor, train, and provide leadership to peers, support leadership in staff development typical of a team member in a lead role.
• 5th year team member – considered a senior team member, an expert in job responsibilities and training abilities.
• Beyond the 5th year team member – the highest standard of skills, character, and leadership qualities are expected.

• The work consists of related clerical and customer service duties. Frequent interruptions contribute to the complexity of the position.

• The purpose of this position is to provide customer service support for department programs and services. Successful performance contributes to the delivery of quality services to the general public.

• Contacts are typically with coworkers, other city personnel, and the general public.

• Contacts are typically to give or exchange information, resolve problems, and provide services.

• The work is typically performed sitting at a desk or table or while intermittently sitting, standing, bending, walking, bending, crouching, or stooping. The employee frequently lifts light and heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and distinguishes between shades of color.

• The work is typically performed in an office and outdoors.

17007 Panama City Beach Parkway

Panama City Beach, Florida, 32413